Head of Academic Support, Private Higher Education Provider

Anderson Quigley is delighted to be working with a Private Higher Education provider who are looking to appoint a Head of Academic Support.

The focus of this role is to lead and strengthen our pastoral and academic support provision for students. This is a key role in aligning consistent advice and guidance across academic functions and student services to ensure students succeed, and that our support model is consistent, effective, and joined-up across the College.

Responsibilities

• Overseeing and coordinating the operation and continuous improvement of student academic support and development, as well as acting as a point of reference, advice, and guidance for all ASOs/PATs.
• Designing and delivering an induction programme for new ASOs/PATs, ensuring they understand their responsibilities and the support framework.
• Organising regular refresher training and best-practice sharing sessions for all ASOs/PATs.
• Monitoring and enhancing the effectiveness of the ASO/PAT model, using feedback, engagement data, and student performance metrics.

Person Specification

• Experience in academic or student support in higher education
• A good understanding of quality assurance and regulatory requirements (such as OfS)
• Strong communication skills and the ability to work well with colleagues across different teams
• A practical, student focused approach and a commitment to getting things done

This is a great opportunity to lead a dedicated team and help shape the student experience at a growing and ambitious institution.

Hybrid working is on offer in this role also.

Please contact Az Ahmed if you would like to know more about this exciting opportunity.