Director of Digital Innovation

City, University of London

  • Permanent
  • London
The following job is no longer available:
Director of Digital Innovation
Specialisms:Education, Technology
Date posted:20th May 2024

Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% postgraduate level) from more than 150 countries and staff from over 75 countries. In the last decade, City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period, City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realizing its vision of being a leading global university.

The culture at City is built on our shared core values, which means that all employees are expected to behave according to our values: “We care, We learn, We act.”


City, University of London is the University of business, practice, and the professions. We have a compelling Strategy which places Technology and Digital Change at the heart to deliver an excellent student experience and teaching capabilities. Information Technology (IT) provides technology and digital services to the staff and students, including front-line support services, infrastructure, applications, and project delivery. The Director of Digital Innovation is a key member of the new IT Leadership team.


The role holder will lead on the adoption of innovative and disruptive digital technologies to improve the efficiencies of City’s current core business processes (across Professional Services), including delivering foundational technology platforms and infrastructure for Digital Education. They will form City’s Digital Innovation strategy working closely with senior stakeholders across City, ensure the successful adoption of technologies to automate processes and deliver efficiency benefits.

Person Specification

We are seeking an inspirational and people focused leader with experience of implementing digital innovation technologies and platforms to deliver digital services to a wide range of functional areas, specifically with experience of AI, RPA, and Automation. The role-holder will have extensive experience across all IT service delivery areas including networks, infrastructure, operations, and application development.  Additionally, strong stakeholder management, outstanding communication, financial management, planning, and delivery skills are required. Experience of working in higher education is advantageous.

Additional Information

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.Where hybrid working can be accommodated, specific arrangements will be agreed with the successful candidate before their start date. Regardless of where colleagues are working, City, University of London’s premises will be their primary and contractual place of work.

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors. We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City operates a guaranteed interview scheme for disabled applicants.

The closing date for applications is 17 June 2024, and the interviews are scheduled for mid July 2024.

City, University of London

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