Head of Impact and Insight

Head of Impact & Insights

Felix | Hybrid Role London or Sheffield Offices | £60,000 – £63,000

We’re delighted to be partnering with Felix in the search for a Head of Impact & Insights.

This is a great opportunity to join a charity delivering significant social and environmental change across the UK at a pivotal stage in its development.

Following a merger, Felix is transforming how surplus food is rescued, repurposed and shared, helping communities across the country while tackling food waste and creating lasting social impact.

As Head of Impact & Insights, you will be responsible for shaping and delivering the organisation’s data, research and impact strategy, ensuring evidence, insight and technology are at the heart of decision-making. Reporting directly to the Chief Transformation Officer, you’ll play a critical leadership role in driving organisational performance, strengthening data maturity and embedding a truly insight-led culture across the charity.

The Opportunity

This role sits at the intersection of strategy, impact measurement, data governance and organisational transformation.

Working as part of the Data, Digital & Technology Senior Management Team, you’ll lead the Impact & Insights function through an exciting period of change, helping define how data, business intelligence and impact measurement support Felix’s long-term growth and mission.

You’ll inspire and develop a multidisciplinary team while partnering with leaders across fundraising, operations, food supply, marketing and technology to ensure decisions are backed by robust evidence and actionable insight.

Key Responsibilities

• Lead and develop the Impact & Insights function, positioning it as a trusted strategic partner across the organisation.
• Shape and deliver the charity’s research, data and impact strategy.
• Drive a culture of evidence-based decision making and continuous improvement.
• Establish and embed data governance frameworks, data quality standards and KPI ownership.
• Develop impact measurement frameworks that clearly demonstrate organisational and social impact.
• Oversee reporting and analytical outputs for the Executive Leadership Team, Trustees and external stakeholders.
• Lead insight generation for major strategic initiatives and organisational priorities.
• Work closely with technology teams to strengthen reporting capabilities, data infrastructure and organisational data maturity.
• Champion the appropriate use of AI and digital tools to improve reporting, forecasting and analysis.
• Manage budgets and resources to maximise value, learning and organisational impact.

About You

We’re keen to speak with candidates who can demonstrate:

• Significant senior leadership experience within data and Impact or insight.
• A strong track record of using evidence and insight to influence strategic decision-making.
• Experience designing and implementing impact measurement frameworks, KPIs and reporting methodologies.
• Expertise in data governance, data quality and responsible data management practices.
• Proven capability in leading and developing teams.
• Excellent stakeholder engagement skills, with the ability to translate complex data into meaningful business insight.
• Experience operating within senior leadership or management teams, influencing organisational priorities and roadmaps.
• Experience leveraging AI and emerging technologies to enhance insight generation and organisational effectiveness.

Why Join Felix?

Felix exists to create fuller plates, fuller communities and fuller lives. Working alongside thousands of volunteers, partners and charities, they support over 1.5 million people across the UK while tackling food waste on a national scale.

This is an opportunity to combine your expertise in data, impact and insight with a mission that delivers genuine social change every single day.