Interim Head of IT, London based Arts Charity

Salary: £65-70k + benefits PRO RATA

3-6 month FTC

Anderson Quigley is delighted to be working with an iconic Arts Venue to recruit an Interim Head of IT.

This fantastic London based Arts Charity are seeking an Interim Head of IT to lead the IT strategy and operational management of the IT function within the organisation for 3-6 months. The post holder will have a deep understanding of the rapidly evolving digital landscape and the opportunities this can provide to the organisation. The role will be responsible for shaping and executing the IT strategy to support the overall business objectives and strategic plans, while at the same time taking an active lead on the operational aspects of IT.

All of the IT services are supported via a busy service desk. As Interim Head of IT you will be responsible for ensuring that daily operations run smoothly and any issues identified are resolved swiftly and effectively. This is a small team, it is expected that the Head of IT will take a hands-on approach where required.

The role requires commercial insight, as apart from managing and maintaining their IT requirements and budgets, the IT department provides costed services to creative residents, commercial event hires, and restaurants.

Experience:

•  Proven leadership experience of IT Service Management and working in an IT service delivery role across a complex organisation.
• Proven experience in initiating and managing IT projects, systems implementations, and digital transformation, with a track record of delivering measurable benefits to end users.
• Management of both support and infrastructure functions, including managing, motivating, and developing staff.
• Experience and awareness of the technology development cycle with ideas of how to use the latest technical tools to drive the organisation forward.
• Strong experience across a range of core business applications. In particular, Microsoft 365 as a primary productivity suite.
• Ownership of the cyber security and cyber risk posture of an organisation, actively managing the risk profile.

Skills:

• Excellent project and programme management skills. Ability to manage complex workloads, prioritise tasks, and deliver to deadlines.
• Broad technical skills and ability to keep abreast of technical innovations and their potential application.
• A proactive communicator who can engage with and translate for non-technical peers and who can lead change as a human process as well as a technical one.
• Strong customer service ethos with experience of delivering customer service improvements.
• Strong analytical abilities to solve problems and plan changes.
• Capable of being able to both develop an overview of technology to meet business needs, as well as assist in a ‘hands on’ fashion as required.
• Strong understanding of wired and wireless networking principles and how a large, resilient network should be built and managed.
• Strong commercial and vendor management skills, with hands-on budget management and contract negotiation experience.
• Working knowledge of ITIL.

Please do not hesitate to get in touch with Grace Tattersall (grace.tattersall@andersonquigley.com) directly if this opportunity is of interest.