Senior Digital Product Owner

Location:  London with hybrid working and supporting flexible working

Salary: £49,378 + £3,500 location allowance (LA) per year (rising to £52,047 + LA after probation)

Job summary

We are looking for an experienced and creative Senior Digital Product Owner to lead and manage one or more of Girlguiding’s digital products, including their quality, visions, and priorities, ensuring they meet user needs and stakeholder needs whilst meeting strategic objectives. You will also line managing a junior member of the team and support the team in their aims help to define best practice.

Main area of responsibility

• Manage and lead several of Girlguiding’s digital products, delivering enhancements and continual improvements and ensuring they are compliant, accessible, on brand and follow best practice, including the membership database.
• Ensure the products are aligned and deliver against our digital principles, digital strategy and meet Girlguiding’s strategic objectives.
• In partnership with business owners and external customers, set product visions, formulate, and prioritise needs, refine and maintain healthy backlogs, manage internal and external stakeholder communications and expectations, while creating ideation of next step development.
• Be the business area and product subject matter expert, and the voice of the internal and external users, for product.
• Work closely with colleagues across Girlguiding to ensure a holistic approach to the digital estate with integrated customer-journey across all digital products.
• Maximise the benefits of digital tools to meet users’ needs, keeping up to date with industry advances.

Your experience must include

• Development and delivery of large-scale and complex website redevelopments and digital products (for example mobile apps or customer service products).
• Reviewing and developing digital products that work for multiple audiences.
• Assessing evidence of user and stakeholder needs for the production and prioritisation of product developments and continual improvement.
• Developing and delivering digital products for large organisations.
• Managing internal team(s) members, external agencies, partners and freelancers.
• Budget management of delivery programmes and products.

About Girlguiding

This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.

We’ve begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We’re on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with out hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.

Application Dates

Role Closes: 5 September at 9am

Shortlisting: 5 & 6 September

Interviews: from w/c 9 September