Interim Senior Technology and Information Manager

Contract type: Fixed Term 10 months

Hybrid working: Currently formalising the hybrid working policy; however, members of the IT team are in the office on a weekly basis. There is an expectation that you will be able to attend the office or meetings on average 3-4 times a month.

Salary: £47,400 – £57,185 + 8% pension contribution

Anderson Quigley is delighted to be working with ShareAction who are an independent charity and an expert on responsible investment. They aim to help build a world where the financial system serves our planet and its people. They set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm.

The Senior Technology and Information Manager is the most senior IT specialist in ShareAction, leading the IT team to oversee the use of technology throughout the organisation. You will work closely with staff to ensure that the charity has systems, processes and support that enhance their ability to deliver their objectives. You will develop and maintain effective working relationships across the organisation to ensure that all aspects of IT reflect the needs of the organisation and are delivered to the highest standards.

Reporting to the COO and being a member of the Operations team, you’ll play a crucial role in ensuring ShareAction operates smoothly and effectively. The Operations team proactively provide useful systems, tools, information and support to staff in the UK and Belgium. The team are expert problem solvers, using our skills and experience to enhance ShareAction’s impact.

Key Responsibilities

• Lead the implementation of ShareAction’s IT strategy, ensuring the strategy is aligned with organisational goals and priorities, including approaches to data management, AI, hardware and software provisions, IT security, staff skills and user experience
• Develop and maintain a strong working relationship with colleagues, ensuring understanding of the issues they’re facing and proactively identifying IT solutions to solve these
• Provide regular advice, guidance, and where necessary challenge to colleagues, being aware of potential operational issues, trends and challenges that will impact IT at ShareAction
• Keep up to date with new developments, best practice and relevant changes in IT, particularly developments in AI technology, identifying where these could be used to enhance ShareAction’s impact
• Develop and motivate a team of IT professionals, ensuring that the day-to-day IT needs of the organisation are met
• Manage relationships with third party IT providers, ensuring these are delivering value for money and support the needs of the organisation

Person Specification

Essential

• Experience in leading a small IT team
• Proven ability to build effective relationships across the organisation to align the team with the wider organisational goals
• Strong understanding and experience of data management, IT infrastructure and cyber security best practices
• Experience in leading IT change management initiatives
• Experience of managing outsourced IT support providers and other stakeholders
• Knowledge of the Microsoft 365 suite of applications, including Endpoint Manager
• Flexible approach to tasks undertaken and ability to cope with competing demands
• Proven ability to build and maintain relationships with internal and external stakeholders
• Experience of managing a CRM system, preferably Salesforce
• Strong communication skills, both verbal and written
• Ability to drive innovation and stay updated on emerging trends in technology

Message from ShareAction

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

We also actively encourage incoming staff to consider flexible working arrangements; recognising that a better work-life balance can improve employee motivation, performance and reduce stress. Please talk to us at the interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

While we embrace hybrid working at ShareAction, we also think there is a lot of value in spending time together in person. We run all-staff away days, a yearly retreat and more regular team and directorate meet-ups so that we can develop our ideas and plans together. As part of the induction process, we’ll invite you to our office in Aldgate so you can meet and get to know your line manager, team and others from across the organisation.

To be considered for this post you must be legally eligible to work in the UK, unfortunately we are unable to provide visa sponsorship.

Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.

The closing date for applications is Monday, 26 August 2024.