Job Title: Associate Director People & Culture – Operations, Systems & Service
School / Service: People & Culture (HR)
Grade and Salary Range: Management grade
Location and Hybrid working status: Hybrid
Reporting to: Joe Cooper – Director of People & Culture
Responsible for: Operations, Systems & Service, including: Systems & Insight, Payroll & Pensions, Service Improvement, Digital First, People Operations (Staff Hub)
Liaison with: People & Culture Team, University Leaders, Staff Members
Contract type: Full time permanent

Build your career, follow your passion, be inspired by our environment of success #BeTheChange

THE UNIVERSITY OF EAST LONDON

If you are seeking a career that combines cutting-edge education with a passion for creating positive change, look no further than the University of East London. Founded in 1898 to meet the skills needs of the 2nd industrial revolution, we’re now in Year 5 of our transformational 10-year Vision 2028 strategic plan, spearheaded by our Vice-Chancellor and President, Professor Amanda Broderick.

Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We are committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a sustainable, inclusive, and green future.

But we can’t achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us shape the future. As part of our team, you’ll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

If you’re ready to join a team that values your unique skills and perspectives and is dedicated to making a difference, we invite you to explore a career with us. We are excited to welcome talented individuals who are committed to advancing their careers while making a positive impact on the world.

JOB PURPOSE

This transformational senior leadership role will ensure that all People & Culture systems, services and operations are effective and efficient. From reviewing all processes to building new digital capability, under their leadership, the Systems, Service & Operations team will make it simple for staff and manager to access employment information and gather insight throughout their tenure. From ensuring an accurate payroll to providing pensions, from servicing employment contracts to providing first line support to staff and from building dashboard to introducing new systems, this team will provide the solutions, systems and services needed to run an award-winning People & Culture team.

Key duties and responsibilities

• Leading and being accountable for three core pillars of the People & Culture Strategy
  • Establishing operational excellence.
• Leading the Employee Experience function, including:
  • Systems & Insight
  • Payroll & Pensions
  • Service Improvement / Digital First
  • People Operations (Staff Hub)

• Deliver an effective payroll and pensions provision, including:
  •  Review payroll / pensions processes and identify opportunities to streamline.
  • Creating digital solutions to make it a effective and efficient process.
  • 90% of payroll and pensions queries resolved within 3 days.
• Transforming the service to the business, with a focus on:
  • Review 100% of Business Processes.
  • Introducing Service Level Agreements.
  • Creating Performance Indicators for all Services.
  • Building and publishing a Service Catalogue, providing clarity on what the People & Culture team offer and how to access the services.
• Leading the creation and roll out of the Digital First programme for People & Culture, including:
  • Working across UEL to identify needs, challenges and potential solutions.
  • Building digital capacity and capability across the People & Culture Team.
  • Introducing technical solutions that reduce over-processing / administrative burden.
  • Creating self-service options.
• Introducing new approaches to data, reporting and insight, including:
  • Development of dashboards for line managers.
  • Introduction of insight reporting to uncover root-cause issues.
  • Provision of data and insight to UEL to help with understanding and critical decision making.
• Offering an effective first line staff queries service, including:
  • Provide a helpful and caring service to all staff.
  • Ensure 90% of queries resolved within 3 days.
  • Effectively refer queries to other parts of People & Culture Team, taking ownership for managing the resolution of the enquiries.
  • Collaboration across HR / other services to achieve seamless services.

PERSON SPECIFICATION

Essential:

• Experienced leader within a People / HR team, who has transformed teams from traditional into leading edge services.
• Thoughtful leader who has translated best practice in operations, systems, and services into right fit for an organisation previously and can evidence the impact on outcomes.
• Significant experience in leading on transforming processes from manually led to digital delivery, with evidence of improved customer satisfaction and time / effort savings.
• Evidence of building capacity and capability (human and digital) to provide data and insight that aids understand and decision making.
• Experience of leading and modernising complex payroll and pensions provisions in a similar environment an advantage.
• Understands, includes, and influences stakeholders with complex and diverse needs, as well as providing first class customer service.
• Significant experience in leading a team of technical experts, inspiring them to challenge the status quo, build impactful services and provide outstanding levels of support to customers.
• Ability to work across the People & Culture functions and other areas of the business to provide a seamless service.

Desirable:

• Experience of working with Unions.

Competencies required 

• This senior leadership role is a Level 4 on the CIPD Professional Competencies Map.

Education, qualifications and achievements 

• Qualifications relating to HR, payroll, pensions, data analysis or IT systems are desirable, as is CIPD accreditation. We’re more excited about proven experience and impact in previous roles than a specific certification.

UEL are an inclusive equal opportunities employer and are proud of our Equality, Diversity, and Inclusivity achievements. We expect all employees of UEL to embrace our EDI policy and will not tolerate discrimination in any form.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and drive for success, we want you to apply today!

Job Title: Associate Director People & Culture – Talent Acquisition
School / Service: People & Culture (HR)
Grade and Salary Range: Management grade
Location and Hybrid working status: Hybrid
Reporting to: Joe Cooper – Director of People & Culture
Responsible for: Talent Acquisition, including: Talent Attraction, Employer Brand, Workforce Planning
Liaison with: People & Culture Team, University Leaders
Contract type: Full time permanent

Build your career, follow your passion, be inspired by our environment of success #BeTheChange

THE UNIVERSITY OF EAST LONDON

If you are seeking a career that combines cutting-edge education with a passion for creating positive change, look no further than the University of East London. Founded in 1898 to meet the skills needs of the 2nd industrial revolution, we’re now in Year 5 of our transformational 10-year Vision 2028 strategic plan, spearheaded by our Vice-Chancellor and President, Professor Amanda Broderick.

Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We are committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a sustainable, inclusive, and green future.

But we can’t achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us shape the future. As part of our team, you’ll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

If you’re ready to join a team that values your unique skills and perspectives and is dedicated to making a difference, we invite you to explore a career with us. We are excited to welcome talented individuals who are committed to advancing their careers while making a positive impact on the world.

JOB PURPOSE

This transformational senior leadership role will ensure that UEL attracts and recruits talented individuals who will enable the delivery of our ambitious strategy. From creating an attractive employer brand, to introducing innovative and inclusive selection processes, under their leadership, the Talent Acquisition team will support UEL hiring managers to plan for and fill each vacancy in a streamlined way. From workforce planning to writing job advertisements, and from shaping selection criteria to shortlisting suitable candidates, this team will provide the solutions, frameworks and processes needed to ensure we have the right people, in the right places at the right time.

Key duties and responsibilities

• Leading and being accountable for the core pillar of the People & Culture Strategy:
  • Right People, Right Place, Right Time​
• Leading the Employee Experience function, including:
  • Talent Acquisition Partners
  • Talent Acquisition Specialists
  • Talent Acquisition Marketing Specialist
  • Talent Acquisition Administrators
• Creating a new Employer Brand that shares our ambition, including:
  • Building a clear picture of what UEL has to offer potential candidates.
  • Reviewing the external marketplace and competition.
  • Telling employee stories on platforms where candidates will be watching.
• Leading the creation and implementation of a Workforce Planning process, including:
  • Building a framework for advanced planning.
  • Supporting managers to understand their future hiring needs.
  • Using insight to predict the upcoming vacancies.
  • Creating a bench of likely candidates for future vacancies.
• Introducing new approaches to Talent Attraction, including:
  • Utilising digital resources to attract a wider range and diversity of candidates.
  • Creating a suite of advertising tools that are engaging to candidates.
  • Reviewing and rebuilding a PSL that is fit for purpose and provides value for investment.
• Building a service that partners with the business and provides solutions to their needs, including:
  • Transformation from a process delivery to a business partnering function.
  • Providing hiring managers with a full resourcing service.
  • Reducing the time to hire.
  • Reducing the use / cost of agencies.
• Collaboration across HR / other services ​to achieve seamless services.

Knowledge, skills and experience 

Essential

• Experienced leader within a People / HR team, who has transformed teams from traditional into leading edge services.
• Thoughtful leader who has translated best practice in Talent Acquisition into right fit for an organisation previously and can evidence the impact on outcomes.
• Significant experience in leading on Talent Acquisition initiatives that cover the spectrum of Workforce Planning, Employer Brand, PSLs, Business Partnering and service provision.
• Evidence of building new approaches to candidate attraction, employer branding and role marketing to encourage a broad and diverse range of individuals to apply.
• Understands, includes, and influences stakeholders with complex and diverse needs, as well as engaging candidates to hear their voices and then provide solutions that meet their needs.
• Significant experience in leading a team of experts and business partners, inspiring them to challenge the status quo, build inspirational and impactful services and provide outstanding levels of support to customers.
• Ability to work across the People & Culture functions and other areas of the business to provide a seamless service.

Desirable

• Experience of working with Unions.

Competencies required

• This senior leadership role is a Level 4 on the CIPD Professional Competencies Map.

Education, qualifications and achievements

• Qualifications relating to HR and recruitment are desirable, as is CIPD accreditation. We’re more excited about proven experience and impact in previous roles than a specific certification.

UEL are an inclusive equal opportunities employer and are proud of our Equality, Diversity, and Inclusivity achievements. We expect all employees of UEL to embrace our EDI policy and will not tolerate discrimination in any form.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and drive for success, we want you to apply today!

Job Title: Associate Director People & Culture – Employee Experience
School / Service: People & Culture (HR)
Grade and Salary Range: Management grade
Location and Hybrid working status: Hybrid
Reporting to: Joe Cooper – Director of People & Culture
Responsible for: Employee Experience Team, including: Learning & Development, Reward, Engagement & Communications, Business Partners
Liaison with: People & Culture Team, University Leaders
Contract type: Full time permanent

Build your career, follow your passion, be inspired by our environment of success #BeTheChange

THE UNIVERSITY OF EAST LONDON

If you are seeking a career that combines cutting-edge education with a passion for creating positive change, look no further than the University of East London. Founded in 1898 to meet the skills needs of the 2nd industrial revolution, we’re now in Year 5 of our transformational 10-year Vision 2028 strategic plan, spearheaded by our Vice-Chancellor and President, Professor Amanda Broderick.

Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We are committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a sustainable, inclusive, and green future.

But we can’t achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us shape the future. As part of our team, you’ll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

If you’re ready to join a team that values your unique skills and perspectives and is dedicated to making a difference, we invite you to explore a career with us. We are excited to welcome talented individuals who are committed to advancing their careers while making a positive impact on the world.

JOB PURPOSE

This transformational senior leadership role will ensure that UEL develops and offers a market leading employee experience. From day one to final day, under their leadership, the Employee Experience team will reate a culture where everyone is able to perform, develop and be recognised for their contribution, whilst also feeling like they are fully included and engaged in the mission. From learning to reward, engagement to leadership, and performance to progression, this team will provide the solutions, frameworks and programmes needed to become an award-winning employer of choice across the higher education sector.

Key duties and responsibilities

• Leading and being accountable for three core pillars of the People & Culture Strategy
  • Developing skills for the 4.0 economy.
  • The most welcoming, engaging and healthy university in the UK.
  • Building a supportive, high-performance culture​.
• Leading the Employee Experience function, including:
  • Learning & Development Team.
  • Leading the Engagement & Internal Communications Team.
  • Leading the Reward Team.
  • Business Partnering Team.
• Transforming the developmental offerings to the business, with a focus on:
  • Core skills (including induction).
  • Leadership skills.
  • Digital skills.
  • Behavioural skills.
• Leading the creation and roll out of the Total Reward Deal, including:
  • Performance & development processes.
  • Pay framework development.
  • Reward benchmarking.
• Introducing new approaches to career development, including:
  • Academic progression.
  • Career pathways for professional staff.
• Creating a sense of belonging and engagement across the University, including:
  • Clear communications.
  • Engagement and listening programmes.
• Building a service that partners with the business and provides solutions to their needs, including:
  • Organisational design.
  • Organisational development.
  • Change management.
  • Team development.
• Collaboration across HR / other services ​to achieve seamless services.

Knowledge, skills and experience 

Essential

• Experienced leader within a People / HR team, who has transformed teams from traditional into leading edge services.
• Thoughtful leader who has translated best practice in Employee Experience into right fit for an organisation previously and can evidence the impact on outcomes.
• Significant experience in leading on Employee Experience initiatives that cover the spectrum of Learning, Development, Engagement, Reward, Internal Communications and Business Partnering.
• Evidence of building new employee experiences related offerings from scratch, including creating, launching, and embedding new frameworks for learning, performance, and reward.
• Understands, includes, and influences stakeholders with complex and diverse needs, as well as engaging employees to hear their voices and then provide solutions that meet their needs.
• Significant experience in leading a team of experts and business partners, inspiring them to challenge the status quo, build inspirational and impactful services and provide outstanding levels of support to customers.
• Ability to work across the People & Culture functions and other areas of the business to provide a seamless service.

Desirable

• Experience of working with Unions.

Competencies required

• This senior leadership role is a Level 4 on the CIPD Professional Competencies Map.

Education, qualifications and achievements 

• Qualifications relating to HR, training, development, reward, or engagement are desirable, as is CIPD accreditation. We’re more excited about proven experience and impact in previous roles than a specific certification.

UEL are an inclusive equal opportunities employer and are proud of our Equality, Diversity, and Inclusivity achievements. We expect all employees of UEL to embrace our EDI policy and will not tolerate discrimination in any form.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and drive for success, we want you to apply today!

Job Title: Associate Director People & Culture – Employee Relations & Policy
School / Service: People & Culture (HR)
Grade and Salary Range: Management grade
Location and Hybrid working status: Hybrid
Reporting to: Joe Cooper – Director of People & Culture
Responsible for: Employee Relations & Policy, including: ER Caseworks Leads, Policy Lead, ER Advisors
Liaison with: People & Culture Team, University Leaders, Staff Members
Contract type: Full time permanent

Build your career, follow your passion, be inspired by our environment of success #BeTheChange

THE UNIVERSITY OF EAST LONDON

If you are seeking a career that combines cutting-edge education with a passion for creating positive change, look no further than the University of East London. Founded in 1898 to meet the skills needs of the 2nd industrial revolution, we’re now in Year 5 of our transformational 10-year Vision 2028 strategic plan, spearheaded by our Vice-Chancellor and President, Professor Amanda Broderick.

Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We are committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a sustainable, inclusive, and green future.

But we can’t achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us shape the future. As part of our team, you’ll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

If you’re ready to join a team that values your unique skills and perspectives and is dedicated to making a difference, we invite you to explore a career with us. We are excited to welcome talented individuals who are committed to advancing their careers while making a positive impact on the world.

JOB PURPOSE

This transformational senior leadership role will ensure that all People & Culture policies and ER advisory services are fit for purpose and delivered with care. From reviewing our existing policies to providing expert advice to managers, under their leadership, the Employee Relations & Policy team will make it simple for staff and managers to access the guidance and support they need throughout their tenure. From ensuring our policies are fit for purpose to providing managers guidelines, from advising managers with employment issues to supporting staff in challenging situations and from working with the unions to providing insight to the rest of the function to ensure root cause issues are addressed, this team will help to provide solutions to employment related issues and challenges.

Key duties and responsibilities

• Leading and being accountable for three core pillars of the People & Culture Strategy:
  • Establishing operational excellence.
•  Leading the review of all People Policies:
  • Establishing and developing Policy.
  • Review Group to steer this work.
  • ​Review of all Employee Relations Policies.
  • Creating a priority list of policies requiring urgent attention.
  • Writing and / or updating policies to ensure they’re fit for purposes.
  • Providing supporting documentation including managers guidance.

• Deliver an effective advisory service for managers, including:
  • Introduce the service as a centre of excellence for advice and support.
  • Use insight to understand root cause issues and offer proactive training / support.
  • Build the capacity and capability of the advisory team.
  • Establish Target Delivery Timelines for disciplinary and grievance process​.

• Utilising informal and early intervention process to resolve issues, including:
  • Offering conversation and mediation services as a route to resolution.
  • Reduce amount of formal cases year on year in proportion to staff headcount.​

• Building effective relationships with the Trade Unions, including:
  • Agree new Trades Union Recognition Agreement.
  • Listen and understand the issues raised by Union Representatives.
  • Offer options and solutions to the challenges.
  • Share information early, gathering perspectives.
  • Invest in developing strong relationships.

• Create effective and value for money relationships with external counsel, including:
  • Creating a small PSL for legal services.
  • Invest in developing strong relationships, where external counsel understand UEL and can provide pragmatic advice.
  • Maximise the partnership through provision of support and training in addition to legal advice.
• Collaboration across HR / other services ​to achieve seamless services.

Knowledge, skills and experience

Essential

• Experienced leader within a People / HR team, who has transformed teams from traditional into leading edge services.
• Thoughtful leader who has translated best practice in employee relations into right fit centres of excellence and support for an organisation previously and can evidence the impact on outcomes.
• Significant experience in leading reviews of policies, understanding priorities and creating easy to read, informative and usable policies that work.
• Evidence of building capacity and capability to expert advice that is pragmatic and deliverable by managers.
• Experience of leading, building and maintaining positive working relationships with Trade Unions.
• Understands, includes, and influences stakeholders with complex and diverse needs, as well as providing first class customer service.
• Evidence of using insight to offer services that reduce the number of formal ER cases and build positive working cultures.
• Significant experience in leading a team of HR advisory experts, inspiring them to challenge the status quo, build impactful services and provide outstanding levels of support to customers.
• Ability to work across the People & Culture functions and other areas of the business to provide a seamless service.

Competencies requires

• This senior leadership role is a Level 4 on the CIPD Professional Competencies Map.

Educations, qualifications and achievements

• Qualifications in HR or Employment Law along with a CIPD accreditation are desirable. We’re more excited about proven experience and impact in previous roles than a specific certification.

UEL are an inclusive equal opportunities employer and are proud of our Equality, Diversity, and Inclusivity achievements. We expect all employees of UEL to embrace our EDI policy and will not tolerate discrimination in any form.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and drive for success, we want you to apply today!

Job Title: Health, Safety & Wellbeing Director
School / Service: Health, Safety & Wellbeing Team (HR)
Grade and Salary Range: xxx
Location and Hybrid working status: Docklands / Hybrid Working
Reporting to: Health, Safety & Wellbeing Director
Responsible for: N/A
Liaison with: HSW Team colleagues, HSW Champions, University Management Team, University Executive Board members and their managers/staff, Project Team, Estates Team, UEL Students’ Union, trade union representatives and other UEL staff; Occupational Health service provider
Contract type: Permanent

Build your career, follow your passion, be inspired by our environment of success #BeTheChange

THE UNIVERSITY OF EAST LONDON

If you are seeking a career that combines cutting-edge education with a passion for creating positive change, look no further than the University of East London. Founded in 1898 to meet the skills needs of the 2nd industrial revolution, we’re now in Year 5 of our transformational 10-year Vision 2028 strategic plan, spearheaded by our Vice-Chancellor and President, Professor Amanda Broderick.

Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We are committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a sustainable, inclusive, and green future.

But we can’t achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us shape the future. As part of our team, you’ll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

If you’re ready to join a team that values your unique skills and perspectives and is dedicated to making a difference, we invite you to explore a career with us. We are excited to welcome talented individuals who are committed to advancing their careers while making a positive impact on the world.

THE HEALTH, SAFETY & WELLBEING (HSW) TEAM

The HSW team is there to support and guide our Schools and Services. Our aim is simple, to keep people safe. With 1300 staff and 44,000 students, there is always something different to consider. Sitting within the HR service, we cover all 3 campuses and support all 6 Schools and 19 Services. We provide advice and support to ensure that all activities are managed safely, and we manage the Occupational Health services to look after people’s health and wellbeing.

JOB PURPOSE

To work with all levels of University staff and contractors, you will be visible in both presence and support, enabling excellence in Health, Safety and Staff Wellbeing. You will help to drive a Zero Harm culture, assist the HSW Team to implement and maintain the HSW Management System and to identify areas of improvement.

Key duties and responsibilities

• Lead the HSW Team and drive performance across UEL to achieve world class standards in H&S.
• Manage the HSW data and ensure that the right information is provided to the right people at the right time, to allow sound data led decision making.
• Develop and maintain close and effective relationships with relevant stakeholders.
• Proactively identifying risks and assisting in devising appropriate controls.
• Ensure that all duties are conducted by the HSW Team as required (e.g. inspections, audits, risk assessment reviews) and provide visibility of this to the University Executive Board.
• Provide governance and assurance on all areas conducted by others that affect HSW (e.g. statutory inspections, Development of Risk Assessments).
• Providing advice and guidance to staff at all levels of the organisation on HSW issues.
• Developing and delivering an HSW training programme and producing training materials where required, obtaining external approval where relevant (e.g. from IOSH).
• Attending the HSW Committee meetings (and sub-committee meetings) and providing reports and data for such meetings.
• Ensure that all personnel have the necessary knowledge and H&S training to carry out the duties allocated to them.
• Lead on and contribute to staff wellbeing projects and initiatives.
• Any other duties and responsibilities commensurate with the grade of the role.

Knowledge, skills and experience

Essential

• Proven experience and success in a similar role.
• Experience of working in a multi-site organisation with a wide variety of risks.
• Experience of developing and maintaining effective H&S Management Systems.

Desirable

• Fire safety knowledge.
• Construction safety management knowledge and CDM.
• Laboratory safety management.
• Experience of consultation with Trade Unions.

Competencies required

• Proven ability to work at a senior level with numerous stakeholders.
• Proven ability to build, develop and maintain effective relationships with colleagues, suppliers, customers and contractors.
• Demonstrates leadership qualities and suitable gravitas.
• Problem solving and be able to demonstrate initiative.
• A confident and approachable demeanour, as the role involves building relationships with a variety of people.
• Strong communication skills, both written and verbal.
• Good influencing skills.

Education, qualifications and achievements

Essential

• HSW related Degree or NEBOSH Diploma or Equivalent.
• CMIOSH or working towards it.

Desirable

• Auditing Qualification.

UEL are an inclusive equal opportunities employer and are proud of our Equality, Diversity and Inclusivity achievements. We expect all employees of UEL to embrace our EDI policy and will not tolerate discrimination in any form. As an employee of UEL, we expect you to follow all relevant Health & Safety policies.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and drive for success, we want you to apply today!