York St John University - Associate Pro Vice Chancellor Academic Experience and Outcomes

Welcome

Welcome and thank you for your interest in the role of Associate Pro Vice Chancellor: Academic Experience and Outcomes at York St John University.

This post provides an opportunity to lead a thriving and research active team that makes a real impact at a time of challenge and opportunity for our University, our sector and indeed the whole world.

For over 180 years, our institution has responded positively and proactively to the emerging needs of the communities we serve. Since our founding in 1841, our social justice mission has ensured students from every background are supported and inspired to reach their full potential.

Originally a teacher training college for young people from local working families, today we welcome over 13,500 students and 1,100 staff from all over the world to our award-winning campuses in York and London.

Our Associate Pro Vice Chancellor: Academic Experience and Outcomes will make their mark on shaping a new chapter in our story. Several years of growth, diversification and partnership development underpin a financially stable institution with people still firmly at its heart. Students and their outcomes are at the centre of everything we do – a commitment recognised by our The Times and Sunday Times accolade of University of the Year for Social Inclusion for 2025.

The efforts of the whole team have placed us on a positive trajectory– we achieved an overall positivity score of 83.5% in the latest National Student Survey (NSS). We are exceptionally proud to be TEF Gold for student experience, and Silver overall. Our focus on excellence has supported our upward trajectory on key quality parameters, including entry standards, continuation, outcomes, and progression. Applications to study at York St John from undergraduate and international students have grown year-on-year and we are building our research capacity after our best-ever REF outcome in 2022.

Underpinning these achievements, this is a place with an incredible sense of community, where people really do work together. This helps students, staff and visitors alike feel they are welcomed, valued and belong.

Our University for Social Impact Strategy guides our future journey. It articulates who we are and what we do as an institution, reflecting our long history of creating positive social change. Most importantly, it is inspired by the work of our staff community to create positive social impact.

Underpinned by a series of strategic frameworks, School Roadmaps and Enabling Plans, the Strategy guides the work we do and sets out the type of University we want to be in a rapidly changing world. We hope you will join us to achieve the aims and direction that hold true to all the things we care about and can be proud of at York St John.

Working alongside me and the Executive Board, our Senior Leaders across the Schools and Directorates ensure our Strategy remains relevant and fit for purpose as we respond to the challenges of an ever-changing higher education landscape. You will bring our Strategy to life, making it real and relevant for our staff and student community. Your drive, insight and ideas will maintain the momentum we have established.

We have a London campus and five academic Schools at our York site, reflecting a diverse breadth of undergraduate and postgraduate courses. A huge amount has been achieved by the University in recent years, particularly against the backdrop of the complex political and regulatory environment. There is great strength here and a real passion to do work that makes a difference and promotes social justice. We continue to build a team that shares that passion.

I look forward to welcoming a new Associate Pro Vice Chancellor: Academic Experience and Outcomes who, through their experience, leadership and academic credibility, will support the University to drive forward our ambitions, champion our community spirit, and ensure York St John University moves to the next stage of its development.

I hope the information provided in the following pages gives you a greater understanding of who we are, what we have achieved, and our aspirations for the future.

Professor Karen Bryan
OBE Vice Chancellor

About us

Our history

York St John University can draw on a proud history of innovating and modernising to meet contemporary needs and challenges. As the oldest higher education institution in the City, our roots go back to 1841. Originally the York Diocesan Training School for teacher education, we opened the door to the children of local working families. In 1846 the female Teacher Training School was also founded and ever since then, our mission to widen access to education has been at the heart of everything we do.

Our community

Our role in the city of York is one we take seriously. We are accredited to the Good Business Charter for our responsible business practices and are proud to work with individuals, charities, groups and schools to serve our local community. Our staff and students engage directly with the community through a range of research projects and initiatives. From prison partnerships to allotments for refugees, military rehabilitation to free creative courses for mental health service users – we fight to remove the hurdles that prevent participation in education. Our London campus is based in the Export Building at East India Dock, ideally placed for access to east London’s rich and diverse amenities. Close to Canary Wharf, the campus is an integral part of London’s creative, technology and business ecosystem. Many of our students and academics are also activists, taking on the challenges of the modern world head on. Our community takes an active stand against climate change, prejudice and inequality and we will only ever increase our efforts.

A place for everyone

We work proactively to create an environment that feels friendly, inclusive and supportive for all our staff, as well as our students. As a Stonewall Diversity Champion, we were proud to have been one of the very few UK universities in its Top 20 Trans Employers list for 2020, and in their Top 100 Employers list five times. The University is committed to continually improving diversity among the student body and staff workforce and has been awarded both the Race Equality Charter and Athena SWAN Charter bronze award status. We have strong staff network groups that ensure colleagues from different backgrounds can benefit from mutual support and effect change.

A place for you

We know the importance of work-life balance and understand that the best working arrangements suit individual needs as well as the job. Our staff benefit from generous holiday allowances and flexible working. Staff wellbeing is a consistent priority at York St John. In addition to a new Wellbeing Strategy, our ‘Your YSJ’ staff benefits package includes policies and paid leave to support work- life balance; financial wellbeing and reward; learning and development and an inclusive and diverse workplace.

In York, employees have access to YSJActive fitness facilities and support for a healthy lifestyle. Colleagues working at our Lord Mayor’s Walk or Haxby Road campuses will see the benefits of our biodiversity projects to expand our green spaces and create wildlife habitats.

Our presence in York and London

York St John University is located in the centre of the beautiful city of York. You will know York as a top tourist destination, thanks to its rich history, culture and year- round entertainment. What you may not know is that it is also regularly highlighted as one of the best places to live in the UK, with excellent schools, a safe environment and community spirit.

The University is easy to access on foot, by bike or on public transport. There are regular bus routes around the city, including Park and Ride services. York Train station is less than a mile away. This makes longer commutes manageable, with over 70 trains per day during the week to London (journey just over 2 hours). Regular trains to Leeds (25 minutes), Leeds Bradford airport (1 hour), Manchester and Manchester Airport (80 and 105 minutes respectively) and Edinburgh are also available. For staff moving to the city, relocation support is available. Parking is also available near to our campus. York is the largest city in the UK’s largest county, North Yorkshire. The county boasts the picturesque towns and villages of the North York Moors National Park and Yorkshire coast.

The University has strong links and partnerships across the region, including a leading role in widening participation in higher education. Our regional footprint is expanding, establishing York St John as a major influence on North Yorkshire’s social, economic and cultural evolution. Achieving a positive work-life balance, alongside ease of travel and a fantastic environment in which to work and thrive, is an important aspect of belonging to the York St John community.

Our campus in London is a postgraduate learning community with a commitment to educate, motivate and inspire a new generation of innovators, entrepreneurs and business leaders. Our Master’s courses are shaped by our expert staff, directed by the latest research and informed by industry leaders. Set in the Export building at East India Dock, our campus is based in the rich and diverse East part of London. Close to Canary Wharf, we are part of a vibrant, dynamic and innovative hub of creative, technology, and startup businesses.

UNIVERSITY FOR SOCIAL IMPACT STRATEGY

At York St John, we strive for what we believe in. Our strong values remain unchanged and underpin everything we do.

We are:

Intellectually open, rigorous and curious.
Dedicated to promoting fairness and challenging prejudice.
Always inspiring and supporting each other to succeed.

Our vision is that through our excellent education and research, we will be a catalyst for change that creates a fair future. Our University for Social Impact Strategy will ensure we can meet future challenges by guiding the innovation and energy of our University community.

These ten strategic aims describe the difference we want to make.

In the years to come, we will:

Celebrate our locations in York and London whilst being global in outlook.
Enrich our research and the experience of students, staff and communities through transformational partnerships.
Be a truly inclusive and equitable organisation.
Collaborate with confident, authentic, resilient, enterprising and professional students and staff.
Offer a future-focused, high-quality academic portfolio with distinctive learning and teaching.
Provide all students with a personalised learning journey underpinned with technology.
Produce conscientious graduates who fulfil future skills requirements both domestically and internationally.
Be a sector leader in environmental sustainability with a whole-University approach.
Innovate through impactful research and knowledge exchange.
Demonstrate local, national and international social impact.

To deliver against these aims, we have designed a series of University-wide Strategic Frameworks together with relevant colleagues. These will be underpinned by local School Roadmaps and Enabling Plans detailing the specific actions we will take to move us closer to meeting our aims.

Read our Strategy in full on our website: University for Social Impact Strategy | York St John University

Key links

Our people

Our executive team

Professor Karen Bryan, OBE Vice Chancellor
- Professor Bryan provides strategic leadership for the institution, setting our overall direction as the University for Social Impact. She represents York St John University as a member of Universities UK, Yorkshire Universities, and the Cathedrals Group of universities, working to realise benefits for students, staff, and the wider community. Professor Bryan is a Speech and Language Therapist with research interests in communication difficulties in young offenders and in forensic populations. She is a Visiting Professor in the Department of Neuropsychology at the University of Warsaw and is a Fellow of the Royal College of Speech and Language Therapists. In 2018, Professor Bryan was awarded an OBE for services to higher education.
Professor Rob Mortimer, Pro Vice Chancellor: Research and International
- Rob leads on four elements of the University strategy: research, innovation and business development (including apprenticeships), international, the York Business School, and the London Campus. He is a member of several local, national and international bodies taking forward the University’s agendas and raising York St John’s profile. Rob is an environmental geochemist who works on the cycling of nutrients and trace metals in the environment, and their impact on ecology and biodiversity. He chairs the University Research Committee and Degree Apprenticeship Oversight Committee.
Dr Rob Hickey, Chief Operating Officer
- Rob leads the University’s Professional Services team spanning: Finance, Human Resources, Estates and Campus, IT and digital, Marketing, Student Recruitment and Admissions, Strategy and Projects, and YSJ Active.
Kathryn Kendon, University Secretary and Registrar
- Kathryn leads the University Secretary’s Office including oversight of communications with the Governing Body. She leads Academic Registry, the Chaplaincy, the Executive Support Office and the Central Services Office. She is also sponsoring our new Student Hub. Kathryn chairs the University’s Quality Standards Committee.
Professor Richard Bourne, Pro Vice Chancellor: Education
- Richard is responsible for implementing the Learning, Teaching and Student Experience Framework, the Access and Participation Plan (APP), and sponsors the University’s work on the Race Equality Charter. He line manages four Heads of School, the Associate Pro Vice Chancellor: Academic Experience and Outcomes, the Director of Student Success and Learning Services, and the Head of Teaching and Learning Enhancement. Richard chairs the University’s Education Committee and the Strategic Portfolio Committee.

Our academic community

Our academic community is the intellectual heartbeat of our University. This is a community deeply committed to students, regularly going the extra mile to support those who need additional assistance, and with a strong connection to the values of widening access and promoting social justice.

As at all universities, it is also a community experiencing a changing working environment – adapting to the external regulatory framework, balancing the competing demands of teaching, research, student support and personal development, and working across multiple internal and external networks to play a part in the activities where our voice and expertise can make the biggest impact.

To position us as effectively as possible to achieve our ambitions for both inspiring teaching and impactful research, the University has five academic Schools and a London campus. Each School has a Senior Leadership Team consisting of Head of School, Associate Heads, Learning and Teaching Lead, Research and Knowledge Transfer Lead, and an Operations Manager, who provide leadership, and cultivate multi-disciplinary collaboration, and enhance the support available to academics.

The Pro Vice Chancellor: Education line manages Heads of School to ensure that all Schools achieve their full potential and contribute to delivering the University for Social Impact Strategy.

View our Leadership and Management Framework here

The roles

Associate Pro Vice Chancellor Academic Experience and Outcomes (AQ3319)

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JOB DESCRIPTION

POST: Associate Pro Vice Chancellor Academic Experience and Outcomes
DEPARTMENT: Pro Vice Chancellor Education
REPORTING TO: Pro Vice Chancellor Education

SUPERVISORY RESPONSIBILITY:

Head of Teaching and Learning Enhancement (Line management)
School Learning and Teaching Leads (Matrix – Dotted Line)
School Employability Leads (Matrix – Dotted Line)
Technology Enhanced Learning Team (Matrix – Dotted Line)

LEADERSHIP OF YORK ST JOHN UNIVERSITY

As a member of the University’s Senior Strategic Leadership Team:

Provide strategic leadership and accountability for your School/Directorate, and inspire the team to support the delivery of the YSJ strategy, taking personal responsibility wherever possible.
Ensure the delivery of key objectives and instil a culture of robust yet supportive performance management in which organisational values are the bedrock of how people behave.
Ensure communications across the team and the broader University community improve levels of employee engagement and connection to the core purpose of York St John University; raising the profile of our academic reputation and enhancing the student experience.
Create an environment in which the York St John ethos and values are celebrated and brought to life in a way in which people inspire others, embrace new thinking and push the boundaries of their potential, excelling in their endeavours.
Work collaboratively with colleagues, with a genuine spirit of collective endeavour, and a relentless focus on the financial sustainability of York St John as a unique, values-driven, successful University.
As a leader of people, ensure excellent management of finances and people across all direct reports with clear focus on cost control; strategic delivery; personal wellbeing; equality, diversity and inclusion.

JOB PURPOSE

The Associate Pro Vice Chancellor Academic Experience (APVC: AE) and Outcomes plays a crucial role in the ongoing growth and success of the University. The post holder provides transformative, cross-institutional strategic leadership across multiple aspects of Learning, Teaching and Student Experience. Working closely with the PVC Education to provide strategic leadership of the YSJ Pedagogy and the Learning, Teaching and Student Experience strategic framework. They will support the development of policy and practice to enhance student experience and outcomes for all YSJ students.

The role is accountable for strategic leadership of preparations for the Teaching Excellence Framework (TEF). The APVC: AE will develop and deliver initiatives ensuring outstanding academic student experience and outcomes – specifically through learning, teaching and assessment. Indicators of success will include key metrics such as the National Student Survey, continuation, completion and progression (B3, Graduate Outcomes) alongside a nuanced, values-based qualitative definition of Educational Gain. This will be achieved in close partnership with professional services colleagues leading on student support, success and engagement, and in Technology Enhanced Learning. In particular, working closely with the Pro Vice Chancellor Education, the role is responsible for:

Strategic leadership and innovation in relation to digital or technology-enhanced in-person teaching practice.
Enhancing outcomes through equitable and inclusive practice in learning, teaching and assessment. Ensuring Equality, Diversity and Inclusion is embedded in curricula and pedagogy, to enhance educational outcomes for all.
Steering implementation of our pedagogy that aims to embed Competence-based education and ‘Work-Related Experiential Learning’ (engagement with employers, career readiness) at all levels of study.
Strategic leadership ensuring our values are embodied throughout our curricula, including driving social and ecological justice through the decolonisation of curricula and embedding Education for Sustainable Development (ESD) within all disciplines.
Directing reform and enhancement of assessment including authentic, inclusive, meaningful assessment.
Strategic leadership of pedagogic enhancement addressing the affordances and challenges of generative AI.

This role focuses on academic strategy and teaching excellence. It does not hold operational or professional services responsibility for student support, engagement or co-curricular learning, which are led by the Student Success and Learning Services Directorate.

DUTIES AND RESPONSIBILITIES:

Leadership of Academic Experience and Outcomes

Work with the Pro Vice Chancellor Education to provide strategic leadership creating and sustaining an outstanding student experience and outcomes, aligned to our ‘University for Social Impact Strategy.’ This will be done in close partnership with the Director of Student Success and Learning Services, who leads institutional strategies and professional services supporting student success, equity, wellbeing and graduate outcomes.
Lead for the University in relation to the Teaching Excellence Framework (TEF), ensuring that the University sustains and improves its outstanding ratings in both student experience and student outcomes. Lead all preparations of future TEF submissions, including annual Mock TEF activities and engagement with regulatory guidance and expectations.
Identify and provide strategic leadership for transformation and enhancement projects designed to implement the University’s Learning, Teaching and Student Experience Framework and the YSJ Pedagogy and enable the University to evolve and innovate in its practices of learning, teaching and assessment. In close collaboration with the Head of Teaching and Learning Enhancement and their team, the postholder will draw on sector best practice and insights from scholarship to address the current and future needs of our students and advise the Executive Board of innovations and improvements required in relation to our students’ academic experience and outcomes.
Work closely with Pro Vice Chancellor Education, Pro Vice Chancellor Research and International, and Associate Pro Vice Chancellor Research to foster, promote and embed creative approaches to research-informed education across undergraduate and postgraduate provision.
Alongside the Pro Vice Chancellor Education, the Head of Teaching and Learning Enhancement and the Teaching and Learning Enhancement team, provide leadership and support for inclusive practice in Learning, Teaching and Assessment; such as our Inclusive Education Framework, Universal Design for Learning and inclusive curricula and pedagogy.
Work in cross-University partnership with the Director of Student Success and Learning Services and the Head of Learning and Teaching to ensure joined-up, collaborative leadership across academic and professional services functions supporting student experience and outcomes. In line with the University’s approved Access and Participation Plan (APP), provide academic leadership to support the implementation of initiatives aligned to the APP, in partnership with the Director of Student Success and Learning Services, who leads on operational delivery of these interventions. This includes initiatives and interventions with a positive impact on students from Black, Asian or other minority ethnic groups, and students who have a disability, long term health condition, mental health condition or a specific learning difference (SpLD).
Provide vision, leadership and practical insight in the digital / technological enhancement of face-to-face learning, teaching and assessment. Work in partnership with Teaching and Learning Enhancement, and Innovation and Technology Services, including our Technology Enhanced Learning team to develop and implement these enhancements.
Develop policies and processes to sustain the quality of learning, teaching and assessment to ensure that these contribute positively to student experience, outcomes and the financial sustainability of the University.
Chair or co-chair University-wide working groups, steering groups or sub-committees enhancing the academic experience of students. Serve as Deputy Chair of Education Committee.
Work in close partnership with Heads / Deans of School, Learning and Teaching Leads and wider School Academic Leadership Teams to develop, refine and ensure clear and consistent implementation of strategic priorities in Learning, Teaching, Assessment and wider student experience across all our schools.
Work collaboratively with the Student Union and wider student body to ensure that students are co-creators and active partners in the University initiatives relating to students’ academic experience and outcomes.

Strategic Leadership

Play a major role in the strategic leadership and management of the University and undertake such University-wide functions, projects and activities as the Pro Vice Chancellor Education may require to enhance University success.
Alongside the Pro Vice Chancellor Education, provide persuasive and visionary professional leadership to the University community, driving collaborations that enhance our students’ academic experience and outcomes and contribute to success in the Teaching Excellence Framework.
Adopt an evidence-based and impact-focussed approach to enhancement, making rich use of relevant quantitative and qualitative data and the insights of the scholarship of learning, teaching and assessment, to make sustainable change.
Identify opportunities to engage with sector enhancement, policy formation and consultations; relevant to learning, teaching and student experience. Draw on these to advise the University on sector best practice.
Collaborate with the Teaching and Learning Enhancement team, support and shape key activities for School Learning and Teaching leads and the Technology-Enhanced learning team, through a matrix ‘dotted-line’ model of influence. In terms of reporting lines, line manage the Head of Teaching and Learning Enhancement, who directly leads key strategic developments in the areas of learning, teaching and student experience, directs the work of the Teaching and Learning Enhancement team and co-ordinates School Learning and Teaching lead activity.
Collaborate closely with the Director of Student Success and Learning Services and Heads of School to ensure a joined-up approach to student outcomes and experience across academic and professional domains.
Represent and promote the University’s educational successes locally, regionally and nationally, building effective sector networks and partnerships for organisational return.
Use negotiation and persuasion skills to engage academic staff in the enhancement of their practice of learning, teaching and assessment.

Personal

Keep abreast of regulatory and policy developments regarding student experience and student outcomes, briefing the Executive Board and other senior colleagues, as necessary.
Demonstrate a sustained contribution to sector debate, leadership in broader networking with key policy, industry and academic partners, and ideas generation.
Sustain a personal academic profile of professorial standing, including strong scholarship / research sufficient to demonstrate a high level of academic credibility for a senior academic role, with a focus on learning, teaching, assessment or the wider student experience.
You will be an exceptional teacher and will contribute to teaching in areas that align with your discipline and expertise.
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- Any other duties as may reasonably be required.
- Ensure that the highest standards of professional performance are maintained.
- Promote equality and diversity and role model inclusive behaviours.
- Ensure compliance with relevant legislation and statutory codes of practice.
- Use performance discussions and formal reviews to hold people to account.
- Ensure that professional skills are regularly updated through participation in development activities and CPD.
- Ensure all University policies are implemented within the remit of this post.

Health & Safety

Under the Health & Safety at Work Act 1974, whilst at work, you must take reasonable care for your own health and safety and that of any other person who may be affected by your acts or omissions. Copies of University safety policies are available from the staff intranet.

This is not a comprehensive definition of the post. Postholders are expected to undertake any work that comes with the remit of the post’s main objective. This job description will be kept under review and may be changed at any time subject to consultation with the postholder.

PERSON SPECIFICATION

POST TITLE: Associate Pro Vice Chancellor Academic Experience and Outcomes
SCHOOL / DEPARTMENT: Pro Vice Chancellor Education

The Person Specification focuses on the knowledge, skills, experience and qualifications required to undertake the role effectively. All of the following criteria are considered essential and assessed by application and interview unless otherwise noted.

Education & Training

Doctorate and Professorial standing (applications must demonstrate the meet the YSJ criteria for Professorial appointment) (Application only)
For appointment as Professor on Teaching Pathway – Principal Fellowship of the HEA (D4) (Application only)
For appointment as Professor on Research Pathway – Evidence of working at Principal Fellowship level, Senior Fellowship (D3) essential; Principal Fellowship (D4) desirable. (Application only)

Knowledge & Experience

In depth knowledge of relevant regulatory frameworks and metrics, including experience of leading preparation and submission of TEF provider submission.
A distinguished academic record which will ensure and maintain academic credibility within the University academic community, with a strong track record of delivering excellent academic experiences and outcomes at a senior level.
Excellent track record of external engagement and stakeholder management for organisational success.
Strategic leadership of innovation in and enhancement of learning, teaching and student experience and delivering positive outcomes.
Experience of successfully initiating and implementing continuous improvement and major change in a complex environment.
A solid appreciation of current and future developments in the HE sector, the drivers behind them and the opportunities these create.
Knowledge and understanding of national frameworks, regulations and opportunities for teaching excellence.
Excellent understanding of the diverse needs of the student body and ability to use this to drive better outcomes.

Skills & Attributes

Proven visionary and persuasive leadership across an academic community.
A strategic thinker with the ability to incorporate ideas, turn strategy into reality and drive sustained improvements in performance.
Excellent, sustained track record of success at senior leadership level within a HE institution.
Ability to make difficult decisions, communicate them effectively and see implementation through.
Exceptional communication and negotiation skills in order to achieve strategic objectives by working with and through others.
Proven excellent collaborative leadership and management skills with the ability to inspire others, to deal with challenging situations and lead by example.
Proven commercial and entrepreneurial acumen in an educational setting.
Ability to represent the University’s interests at a local, regional and national level and deputise for the Pro Vice-Chancellor Education as required.
Demonstrable ability to foster a sustained culture of successful inter-disciplinary team working and innovation.
Demonstrable personal commitment to equality, diversity and widening access to higher education.
Commitment to the University’s mission, vision and values.

The Leading in York St John Framework

YSJ is my university, I choose to be here, and I show my commitment by contributing to its long-term success. This Framework is used in our Recruitment & Performance Development Reviews, please take these into consideration when making your application and in your role.

Self-Assured – I take personal responsibility. If not me, then who? If not now, then when?
Agile – I am proactive, creative and responsive in testing solutions. I continuously adapt my Approach.
Socially Aware – I contribute my knowledge, skills and time to the broader university community.
Tenacious – I confidently and passionately contribute my ideas and support others to do the same.
Open-Minded – I communicate with empathy and positivity, without prejudice.

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Terms of appointment

Work-life balance

11 different kinds of paid leave, including 26 weeks paid adoption, maternity and shared parental leave.
Annual leave entitlement of 35 days plus 5 days over Christmas.
Academic leave and career break policy.

Financial wellbeing and reward

A generous contribution to two different pension schemes (LGPS and TPS).
Access to financial support and education.
Visa loan scheme and relocation support for some roles.
Low-cost car parking.
Access to discounts.
Assistance with relocation is available.

How to apply

The closing date for applications is noon on Friday, 17 October 2025.

Applications should consist of:

A full CV.
A cover letter (maximum of two pages) outlining your motivations for the role and how you meet the essential criteria of the person specification.
Please include details of three referees in either your CV or covering letter, though please note that we will not approach your referees without your prior consent and only should you be shortlisted.

Should you wish to discuss the role in strict confidence, please contact Kiersten Avery at kiersten.avery@andersonquigley.com or +44 (0)7510 384 735 or Alicja Janowska at alicja.janowska@andersonquigley.com or +44 (0)7743 927 783.

Appointment of the Associate Pro Vice Chancellor: Academic Experience and Outcomes