Appointment of the Chief Digital and Operations Officer

University of Bradford

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Welcome

Thank you for your interest in the position of Chief Digital and Operations Officer at the University of Bradford. Having taken up the position of Interim Vice-Chancellor, and with the full support of the incoming Vice-Chancellor and of the Chair of Council, one of my first priorities has been to strengthen the University’s Executive Team, including this pivotal role.

We are seeking an exceptional senior leader with the experience and insight to lead digital transformation at an institutional scale. You will bring a strong track record of aligning technology, data and digital capability to organisational priorities, improving performance and enabling better outcomes. You will be a strategic thinker and an effective delivery leader, able to work across complex environments to ensure that digital transformation transforms the whole organisation.

The University of Bradford has an enviable reputation for inclusion, academic excellence, world-leading research and innovation, and a learning and teaching culture that provides the best social mobility in the UK and among the sector’s best highly-skilled employment outcomes.

We trace our successes to our proud history. We are England’s 40th university, founded amidst the ‘white heat of technology’, a term coined by our first Chancellor, UK Prime Minister Harold Wilson. We have a strong tradition of innovation, from establishing England’s first university business school to leading developments in areas such as artificial intelligence, health and social care, engineering and digital technologies.

But higher education is changing and Bradford is changing along with it.

Our strategy sets out a clear ambition to build a more effective, agile and future-ready institution. It is focused on delivering student success, widening access, strengthening research impact and transforming how the University works. Central to this is our commitment to creating A University that Works Better, where digital capability, data and service innovation enable us to deliver more effectively for our students, staff and partners.

As Chief Digital and Operations Officer, you will lead the University’s approach to digital and data-enabled transformation. You will shape how we use systems, platforms and emerging technologies to support institutional priorities, improve user experience and strengthen decision-making. You will work across the organisation to ensure that digital capability is embedded as a core enabler of strategy, supporting both academic and professional services.

Whether from higher education or another complex, regulated or customer-focused environment, you will bring a strong understanding of how digital transformation can enable organisational performance. You will work in close partnership with Executive colleagues to ensure that digital innovation supports the University’s strategic ambitions.

Bradford is going places and we want you to be a part of our journey. If you are excited by the opportunity to shape the digital future of a purpose-driven, ambitious and evolving institution, we would be delighted to hear from you.

Yours sincerely,

Professor Nick Braisby
Interim Vice-Chancellor

Equality, diversity and inclusion

At the University of Bradford, we strive to be recognised as the exemplar for social mobility. We aim to accelerate equality, diversity and inclusion for all and create an empowering environment that enables students and staff to achieve their full potential and make a difference.

We are determined to be an anti-racist institution that celebrates our rich diversity and heritage – this is about driving change and tackling disadvantage on a structural, cultural and individual level.

Our credentials in equality, diversity and inclusion are second to none. We have been ranked first in the Higher Education Policy Institute’s Social Mobility Index in 2021, 2022, 2023 and 2024. In 2024, we were named University of the Year at the Social Mobility Awards, and we were named Daily Mail University of the Year for Social Inclusion 2026.

As part of creating an inclusive environment for work and study, we are members of several equality charters and national schemes including the Race Equality Charter, Disability Confident and Stonewall University Champions Programme. We have achieved an institutional bronze Athena SWAN award and are determined to continuously improve our standing in this area.

About the University

The University of Bradford is a national leader in social mobility, recognised as England’s top university for transforming lives through education and we have the credentials to prove it. We have won more awards for social mobility than any other higher education institution.

This is a pivotal moment for the University as we seek to balance challenges affecting the entire HE sector with our ambition to become world-leading in the fields of applied AI, entrepreneurship, research and innovation and health and social care, while building on those areas in which we are already world renowned, such as archaeology, cancer therapeutics, polymer research, radiography, peace studies and business.

As we prepare to enter our 60th anniversary year, and to carry forward the legacy of Bradford 2025 UK City of Culture, of which we are a strategic partner, we are seeking to appoint a new Vice-Chancellor with the passion, vision and commitment to lead the University, to uphold our values-driven strategy, build on our strengths and seize new opportunities in an evolving HE landscape.

We already have an enviable reputation in many fields, not least being ranked number one on the Higher Education Policy Institute’s Social Mobility Index in 2021, 2022, 2023 and 2024, and named Daily Mail University of the Year for Social Inclusion 2026.

More than half of our roughly 10,000 students come from disadvantaged backgrounds and yet according to the most recent Higher Education Statistics Agency data, 92 per cent of those students are in work or further study 15 months after graduating.

In the last few years, we have opened the Bradford-Renduchintala Centre for Space AI and are advancing plans to launch a satellite into space. We created Virtual Bradford, the UK’s first digital twin and we are home to the world’s foremost submarine archaeology unit. We also run accelerated entrepreneur programmes for staff and students and aim to become the number one destination in the UK for business start-ups and spin-outs within the next decade.

We are steadily climbing national ranking league tables and strengthening our reputation as a university that delivers real-world impact, academically, socially and economically.

If you’re interested in being part of a university that is redefining its future through a values-driven approach and that is committed to making a difference, we would like to hear from you.

Different is what we do.

Rankings and Awards  

  • University of the Year for Social Inclusion by the Daily Mail University Guide 2026
  • 1st on HEPI Social Mobility Index in 2021/2022/2023/2024
  • Won Outstanding Contribution to EDI at the Times Higher Education Awards 2024
  • Distance Learning MBA 1st in the world by the Financial Times for value for money

Key Statistics

9,615 students in the 2025/26 academic year:

  • 7,437 undergraduate; 1,827 postgraduate taught; 351 postgraduate research
  • 7,969 full-time, 1,212  part-time, 434 distance learners
  • 7,656 UK and EU, 1,959 non-EU

1487 staff in February 2026:

  • 583 academic, 902 professional/support
  • 166,177 alumni across 179 countries

Our structure – Faculties and Schools

Faculty of Management, Science & Engineering, includes:

  • School of Management
  • School of Law and Social Sciences
  • School of Computing and Engineering

Faculty of Health and Social Care:

  • School of Nursing, Public Health and Healthcare Leadership
  • School of Allied Health Professions, Midwifery and Social Work
  • School of Pharmacy, Optometry and Medical Sciences

Institute of Health and Social Care:

  • Digital Innovation in Health and Social Care
  • Applied Health Research and Wellbeing
  • Pharmaceutical Sciences

Institute of Digital and Sustainable Futures:

  • Archaeology
  • Management and Sustainable Development
  • Engineering and Artificial Intelligence

Proud partner of

Strategy 2025-2035

The University recently approved a new 10-year strategy designed to amplify our strengths, accelerate innovation and deepen our social impact, locally, nationally and globally.

The four main priorities are: putting students first, widening access, growing our reputation for research and innovation and making the University work better, and be a better place to work and study.

Students first  

We will embed a culture of innovation, responsiveness and student-centric design across faculties and professional services, ensuring that online learners receive a consistently high-quality experience that leads to strong employment and progression outcomes. This includes modernising institutional operations such as admissions, marketing, curriculum design and student support, all aligned with the principle of ‘meeting students where they are.’  We expect to see continuing progress in Teaching Excellence Framework outcomes and to align ever greater focus on employability with our strategy to widen access.

Widen access  

We plan to expand our online provision with an aspiration for 10,000 new online lifelong learners over the next ten years. This is central to the University’s goal of growth through widening access and reflects a strategic response to rapid global changes in employer demand for skills over the course of a career. Delivering this ambition requires bold and strategic leadership and our Executive Team are pivotal in translating this vision into action – shaping the University’s online offer, embedding innovation across the institution, and ensuring alignment with our other three strategic pillars.

Grow our reputation for research and innovation  

We will deliver the University’s research and knowledge mobilisation agenda to improve research impact through two research institutes that will broadly centre on Health and Social Care, and Digital Innovation, Engineering and Sustainability. Strengthening industry partnerships and embedding research-informed practice into online programme design will help position Bradford as a competitive and values-led provider of learning.

A university that works better  

We will modernise and streamline institutional operations, ensuring financial sustainability and long-term resilience. This includes aligning services with student needs, enhancing accountability and simplifying systems and processes to support growth and profitability. A university that works better will provide a stronger and more sustainable platform for growth and innovation – always putting students first.

Making a difference

We change lives – in 2024-25, our students received £2.8m in bursaries and scholarships, making higher education more accessible to a wider cohort, especially those from disadvantaged backgrounds. We offer a range of scholarships for many underrepresented groups, from care leavers and asylum seekers to women in science and technology and white working-class males.

We drive innovation – in the last financial year, we were awarded £12.8m in research grants and knowledge exchange bids, delivering an array of innovative projects, from using artificial intelligence and facial recognition technology to speed up organ donor transplants (with clinical trials due to start in 2026) to working with over 200 schools to increase physical activity among young people as part of the Sport England-funded Creating Active Schools initiative.

We power the local economy – last year, we spent £10.6m with over 100 local suppliers; we are a key partner of Bradford 2025 UK City of Culture; we run Bradford Digitisation Hub, working with dozens of SMEs across West Yorkshire; we are the anchor institution for the groundbreaking Bradford Energy Network (an £8.4m city-wide heat network); we are the main sponsor of Bradford AFC; we compile the Bradford’s Top 100 Businesses annual guide in partnership with the Telegraph & Argus and we are supporting over 30 business start-ups through our entrepreneur ecosystem.

We’re first in class – we are best in the country at improving people’s life chances – more than half our students come from deprived backgrounds and yet 92% are in work or further study 15 months after graduating; we are first to offer all our student nurses naloxone anti-overdose drug training; we are the only university to offer a paid sandwich year for paramedics; our Distance Learning MBA is ranked first in the world for value for money by the Financial Times; we are one of the first British Universities of Sanctuary, one of the first Adobe Creative Campuses, the first to offer its students a ‘one-stop-shop’ Santander ‘app’, and first in the world to launch a programme module codesigned by people living with dementia.

We connect globally – we are founder of the World Technology University Network and this year hosted 2025 International AMRI Conference, showcasing cutting-edge research in biopharma, med-tech, and sustainable polymer science, particularly in conjunction with universities in China. In September we hosted the launch of the UN Human Development Report 2025, which discusses responsible AI, in addition to a global conference on radiography.

Leading with purpose – we are committed to putting students first, to widening access and to enhancing our research and innovation portfolio and in the next 10 years we aim to become a hot-spot for UK start-ups, thanks to our enterprise ecosystem.

The City of Bradford

Bradford is surrounded by some of the most striking and storied landscapes in the UK – from the rugged beauty of Brontë Country and the rolling hills of the Yorkshire Dales to the industrial heritage of Saltaire and the creative energy of its varied towns and cities. The University of Bradford is proud to be part of a region known for its resilience, diversity and ambition. Our location offers not just a backdrop but a context for learning and living.

Bradford itself is experiencing a renaissance, thanks to a £50m revamp of its city centre, creating new pedestrianised areas, a new market, city centre parks and transport routes, a £50m renovation of the iconic Bradford Live venue (formerly the Odeon cinema), and Bradford 2025 UK City of Culture, which has attracted over a million visitors to hundreds of events across the district and of which we are a key partner, charged with preserving its legacy.

Bradford has a youthful city: 28.2% of the district’s population is aged 17 or younger – the highest percentage in West Yorkshire and the sixth highest in England – and is the fifth largest local authority by population (after Birmingham, Leeds, Sheffield and Manchester) but is also the 13th most deprived in England. This is reflected in our student population, 65% of whom hail from the most socio-economically deprived backgrounds, with around 79% of our home undergraduates coming from the region.

Bradford is a hive of enterprise: we are a key partner in West Yorkshire Investment Zone (through our Bradford Digitisation Hub), backed by West Yorkshire Combined Authority; we are one of the main sponsors of Bradford Manufacturing Weeks (organised by North & West Yorkshire Chamber of Commerce), which connects students to businesses; we also run the Bradford-Renduchintala Enterprise Ecosystem, offering funding and mentoring to take business ideas from concept to market.

The district is known for its international cuisine, art galleries and museums, including the recently renovated National Science and Media Museum and the Saltaire-based Peace Museum – and we are part of this rich tapestry, not least because of our on-campus Theatre in the Mill, which is currently running a national tour of its Bussing Out exhibition.

The University of Bradford is part of the fabric of the city and the district, with around 10,000 students and 1,500 staff and a campus that boasts some amazing facilities, from a fully equipped sports centre, opticians, cutting-edge research and innovation laboratories and engineering labs, a recently revamped Student Central and library, together with our open amphitheatre and wildlife gardens – we even make our own honey, thanks to our on-campus bee hives.

In short, we’re proud of our city, our region and our university and most importantly because of the difference we know we make – and can make – in people’s lives.

The Role

Chief Digital and Operations Officer (AQ3553)

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JOB DESCRIPTION

Job Purpose

The Chief Digital and Operations Officer (CDOO) is a pivotal member of the University Executive Team, reporting directly to the Vice-Chancellor.

This role will lead the University’s digital, operational and service transformation agenda and, while contributing across all strategic priorities, will have primary responsibility for delivering Strategic Priority 4: A University that Works Better — creating a more effective, efficient and future-ready institution through digital enablement, operational improvement, service redesign and modern ways of working.

The postholder will play a central role in modernising how the University works, ensuring that digital capability, core operations, systems, data and service design are aligned to institutional priorities and enable the successful delivery of Strategy 2035.

The role will be critical to improving organisational performance, student and staff experience, and institutional agility, while ensuring that the University has the digital infrastructure, operational capability and delivery discipline required to thrive in a complex and fast-changing environment.

The CDOO will also help shape a more joined-up and high-performing operating model across the institution, ensuring that services are modern, responsive, insight-led and designed around institutional need.

Leadership Accountability

The postholder will be part of a University Executive Team that:

  • Takes collective responsibility for institutional success — leading beyond individual portfolios and helping the whole institution understand where the University is going
  • Brings constructive challenge and shared accountability — saying what needs to be said and holding one another to high standards
  • Delivers with pace and accountability — turning strategy into action and making sure progress happens
  • Develops future leadership capability — encouraging curiosity, innovation and the growth of leadership needed for what comes next

Core Executive Accountabilities

Within that wider corporate leadership context, the postholder will have direct executive accountability for the following core areas of strategic delivery and institutional performance.

  1. Digital Transformation and Institutional Modernisation: Lead the University’s digital transformation agenda, ensuring that digital capability, systems, automation and technology-enabled change are aligned to institutional priorities and improve how the University works.
  2. Operational Effectiveness and Service Improvement: Improve the effectiveness, efficiency and responsiveness of the University’s core operations and services, ensuring that the institution is better organised to deliver for students, staff and partners.
  3. Data, Systems and Digital Enablement: Ensure that the University has the systems, digital tools, data capability and enabling infrastructure required to support effective decision-making, service quality, operational performance and future innovation.
  4. Operating Model, Delivery and Organisational Performance: Support the development of a more coherent, effective and resilient institutional operating model, strengthening cross-university alignment, delivery capability and the discipline required to turn strategic priorities into institutional progress.
  5. Student and Staff Experience through Better Services: Lead the redesign and improvement of services and operational processes in ways that improve the experience of students and staff and help create a more modern, user-centred and high-performing institution.

Key Responsibilities

  • Lead the development and delivery of a University-wide digital and operational transformation strategy aligned to Strategy 2035
  • Help deliver Strategic Priority 4: A University that Works Better, ensuring that digital capability, operational effectiveness and service redesign are positioned as core enablers of institutional success
  • Lead the University’s digital transformation agenda, ensuring that systems, platforms and technology investment support institutional priorities and improve organisational performance
  • Lead the University’s approach to business continuity and operational resilience, ensuring robust plans, governance and response arrangements are in place to protect critical services, support institutional resilience and enable effective response to disruption or major incidents.
  • Lead the University’s Business Continuity and Disaster Recovery planning to ensure resilience of operational delivery
  • Drive service improvement and operational redesign across the University, simplifying processes and improving how services are delivered to students, staff and partners
  • Build a more modern and effective institutional operating model, ensuring that structures, systems, processes and service interfaces support delivery, consistency and accountability
  • Ensure that the University has the digital infrastructure, systems architecture and technology capability required to support a modern and future-ready institution
  • Strengthen the University’s use of data, digital insight and technology-enabled decision-making to improve performance, planning and institutional intelligence
  • Lead the effective planning, prioritisation and delivery of major digital and operational change initiatives, ensuring that transformation activity is disciplined, coordinated and outcome-focused
  • Promote the effective use of automation, AI and emerging technologies where these can improve service quality, efficiency, insight or institutional effectiveness
  • Ensure that digital and operational services are designed around user need, with a strong focus on student and staff experience, service quality and accessibility
  • Lead and develop high-performing teams across digital, operational and service functions, building capability, professionalism and a strong delivery culture
  • Work closely with Executive colleagues to align digital and operational transformation with academic priorities, student success, people strategy and institutional performance
  • Build strong external partnerships and supplier relationships where these support digital innovation, service quality or institutional capability
  • Use evidence, data and institutional insight to identify improvement opportunities and support better strategic and operational decision-making
  • Contribute fully to the collective leadership of the institution and represent the University externally on matters relating to digital transformation, operations and institutional improvement

Portfolio Scope

The Chief Digital and Operations Officer will lead an enabling portfolio while also operating across a complex matrixed environment.

Direct reports are expected to include senior leaders across areas such as:

  • Digital and IT Services
  • Health and Safety

Success in the role will depend on the ability to align colleagues across faculties and professional services, building shared ownership of digital and operational improvement.

The postholder will work closely with all Executive colleagues to ensure that digital capability, operational effectiveness and service transformation underpin the successful delivery of Strategy 2035.

 

 

PERSON SPECIFICATION

Qualifications

Essential

  • Relevant degree or equivalent professional qualification

Desirable

  • Relevant professional recognition in digital, technology, operations, transformation or leadership
  • Relevant executive or leadership development

Experience and Knowledge

Essential

  • Significant senior leadership experience spanning complex operational and professional service environments, with a strong track record of leading large-scale institutional support functions and improving the effectiveness, responsiveness and performance of core services.
  • Experience of leading high-performing multidisciplinary teams and directors across specialist operational functions, creating clarity, accountability and alignment across services.
  • Substantial experience of leading large-scale transformation, service redesign or organisational change
  • Experience of operating successfully in a large, complex and highly regulated organisation, with the judgement and resilience to lead across multiple priorities, competing demands and institutional dependencies.
  • A strong track record of leading operational transformation, service redesign and process improvement at scale, using digital, data and organisational change to improve user experience, efficiency and institutional effectiveness.
  • Experience of leading digital, information or technology-enabled services in a complex environment
  • A strong track record of improving student and/or staff experience through operational, digital or service innovation
  • Experience of using digital tools, systems, data and technology to improve organisational performance and decision-making
  • Strong understanding of digital trends, emerging technologies and their application within complex organisations
  • Strong understanding of how AI, automation and advanced digital technologies can be used to enhance service delivery, improve institutional insight and enable more intelligent organisational decision-making
  • Experience of planning and prioritising major digital or technology investment to support institutional goals
  • Experience of building and managing effective external partnerships, suppliers or strategic collaborations
  • Experience of operating at executive level in complex, matrixed environments, with the ability to influence across organisational boundaries and drive collective delivery
  • Experience of integrating service design and digital delivery
  • Experience of leading operational resilience, business continuity or major service transformation in a complex organisation, including preparedness for and response to institutional disruption or major incidents.
  • Experience of business continuity, crisis management, and organisational resilience, ensuring preparedness for disruption and continuity of critical services.

Desirable

  • Experience of leading digital transformation in a higher education context

Leadership Style and Personal Attributes

Essential

  • Strategic and future-focused leadership
  • Political and organisational judgement
  • Ability to translate strategy into delivery and lead execution at pace
  • Ability to influence and lead across a complex and matrixed organisation
  • Clear, persuasive and credible communication
  • Ability to simplify complexity and enable effective cross-institutional working
  • Strong judgement, resilience and political awareness
  • Professionalism, integrity and inclusive leadership
  • Commitment to building high-performing teams and a culture of accountability, collaboration and continuous improvement

Desirable

  • Visible commitment to digital innovation and service excellence.
  • Strong external credibility in digital, transformation, operations or institutional improvement.

 

 

Key Terms & Benefits

Position

  • Full-time working hours
  • Based at the University of Bradford campus in Bradford

Leave & Pension

  • 30 days annual leave (rising to 35 days over 5 years), plus 5 customary closure days and bank holidays
  • Membership of the Universities Superannuation Scheme (USS)

Flexible & Family-Friendly Working

  • Hybrid and flexible working options
  • A comprehensive range of family-friendly policies and support
  • Ofsted Outstanding rated on-site nursery

Wellbeing & Campus Facilities

  • On-campus leisure centre, gym and swimming pool, physiotherapy, and staff counselling services
  • Employee Assistance Programme and healthcare cashback plans
  • Staff discount schemes, technology purchase plans, and a wide range of lifestyle benefits

Travel & Commuting

  • On-site car parking with EV charging
  • Car leasing salary sacrifice scheme
  • Cycle to Work scheme
  • Discounted travel on regional train and bus services

Learning & Community

  • Extensive professional development opportunities
  • A vibrant campus community with inclusive facilities and staff associations

Further details of the full staff benefits package can be found on our University of Bradford website.

How to Apply

Anderson Quigley is acting as an advisor to the University, an executive search process is being carried out by Anderson Quigley in addition to the public advertisement.

The closing date for applications is noon on Thursday 14th May 2026.

Applications should consist of:

  • A full CV.
  • A covering letter (maximum of two pages) outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
  • Please include details of two referees on your CV, though please note that we will not approach your referees without your prior consent and only should you be shortlisted.

Should you wish to discuss the role in strict confidence, please contact: