Thank you for your interest in joining the University of Gloucestershire. This site covers two exciting career opportunities at the university, one leading our Department of Communications, Marketing and Student Recruitment (CMSR), and the other leading our Department of Library, Technology and Information (LTI).
At the University of Gloucestershire, we are dedicated to the wellbeing of our students and our community. We aspire to enable every student to achieve their full potential, through outstanding support for their learning and giving them a broad, and rich experience, which prepares them well for rewarding lives and successful careers. As an anchor institution for our county and region, we work with partners towards the economic, social and cultural prosperity of the communities we serve.
We pride ourselves on being an academic community which values positive human relationships, promoting belonging, and supporting individuals to flourish. In challenging times for the university sector, we continue to thrive, achieving real progress and success in student satisfaction, graduate employment and community impact.
Both CMSR and LTI have crucial roles to play in building on this progress. Our Student Recruitment team has won recent awards for excellence and innovation, keeping the university ahead in highly competitive times. Our integrated LTI department, converging libraries with technology and information services, is central to giving our students outstanding support for their learning.
If you are interested in developing your career at a forward-thinking, ambitious university with a real commitment to our students and our community, I look forward to hearing from you.
The University of Gloucestershire has a heritage stretching back 180 years. The University has grown into a diverse, vibrant community of 9,000 undergraduate students, 1,000 postgraduate students and 1,400 staff from across the world. With campuses in the spa town of Cheltenham and historic city of Gloucestershire, the University offers students a safe, dynamic and exciting place to learn, grow and make connections and shape the world.
Organised in Schools of Business and Technology; Art and Design; Education and Humanities; Media; Health and Social Care; Natural and Social Sciences; and Sport and Exercise, the University has long excelled in Education, Media, Sport and Fine Art. The institution has an international reputation for its achievements in sustainability, regularly winning top positions in league tables. With outstanding research in academic fields such as the environment, the humanities and sport sciences, the University’s Countryside and Community Research Institute is the largest specialist rural research centre in the UK.
From the moment they arrive, students make meaningful contributions to life both on campus and in the wider community. Gloucestershire is celebrated for its longstanding and diverse cultural and sporting scene and the University’s staff, students and alumni contribute to this. The University runs the international Cheltenham Illustration Awards and is an active participant in Cheltenham’s renowned cultural festival scene.
With a commitment to supporting economic growth, the University works with local further education colleges and schools to improve access to higher education, and is extremely proud to offer such outstanding student support in what is a personal and nurturing environment. This adds breadth and richness of experience that enables students to achieve their full potential with and beyond the University’s walls. Furthermore, the University has worked with the GFirst Local Enterprise Partnership to develop the Growth Hub which supports local economic growth by giving businesses access to skills, innovation, advice and expertise.
As a Gloucestershire institution, its contribution to the wellbeing of the local community is outstanding.
For more information on our University, please see the links below.
To view the 2017 – 2022 Strategic Plan please click here.
To view the Academic Strategy please click here.
To view the Student Charter please click here.
To view the Information Strategy please click here..
Gloucestershire is a great place to work. From chic shopping to the great outdoors, it enjoys 21st century living embraced by picture-perfect views.
Only eight miles apart, Cheltenham and Gloucester are very different places, yet both are attractive, vibrant and interesting places to live, offering something for everyone.
From nightclubs to National Hunt racing and a wealth of festivals, leafy Cheltenham has something for everyone, night and day. Cradled by the Cotswolds, everything from windsurfing to canoeing on the South Cerney Lakes is only a bus away.
Cheltenham town plays host to a number of exciting events throughout the year. The world famous National Hunt Festival at Cheltenham Racecourse draws an international crowd, as does the Times Festival of Literature. The event calendar doesn’t stop there, each year we also look forward to festivals of Jazz, Food and Drink, Poetry, Comedy, Music and Science.
First put on the map by Emperor Nerva and having taken shape on the River Severn, Gloucester’s Victorian Docks are packed with things to see and do. Its ancient cross is now a gateway to shops, cafes and markets and its bustling streets contrast with the calm of the city’s ancient Cathedral, which has dominated the view for a millennium.
Gloucester City also boasts an impressive events list, with a festive Victorian Christmas Market, the Gloucestershire Quays Food Fayre, the Dragonboat Regatta, alongside great shopping and all nestled in beautiful English Countryside. Rugby fans can also catch the action at Kingsholm Stadium, home to Gloucester Rugby.
Responsible to: Dean of Academic Development
Responsible for: Associate Director and University Librarian; Head of Technical Delivery; Department Administration Officer
The Library, Technology and Information Service is at heart an academic service that is integrated within the curriculum and co-curriculum delivered to each student. It supports the research needs of staff and students, while also enabling staff in the University to do their part in supporting students.
The service has two primary functions:
The above two functions are delivered through an integrated customer service management approach. This covers front-line services including: a Library and IT Helpzone, centred in each Library space to support student and staff in the most convenient way possible; as well as a telephone-based Helpdesk support. Service management is also embedded in the way that we treat all customer requests and problems, monitoring delivery to a set of University-agreed service levels.
The Director of LTI is a member of the University Management Forum with responsibility for the strategic leadership of the LTI Service and is accountable for ensuring the effective provision and use of information resources by staff and students.
The post holder is responsible for leading the Information Strategy work of the University, and will understand trends and practice across the HE sector to keep the University of Gloucestershire at the forefront of supporting students.
The post holder is expected to represent the University in relation to information and IT in the successful development and negotiation of partnership working. The post holder is also responsible for University representation at relevant professional bodies (including SCONUL and UCISA).
This post holder is expected to have a broad range of technical competence, and is accountable for the technical coherence of the technology systems in use by the University. The post holder will maintain an affordable solution that still meets the ambitions of the University’s strategic plan to make effective use of technology in its approach to teaching, learning and research.
Main duties and responsibilities
1.1 University’s technology and information services, advising UEC and Council on appropriate policy and direction. This includes the development and maintenance of the University’s Information Strategy.
1.2 Develop and manage exemplar library and technology services, making a major contribution to the positioning of the University within the Teaching Excellence Framework.
1.3 Provide strong leadership, direction and management to the Department through:
1.3.1 Promotion of a customer-focused and professional culture, delivering service and meeting the quality and professional standards needed by the University;
1.3.2 Effective performance management and motivation of the staff of the Department and the development of relevant performance indicators to assure effective monitoring of performance;
1.3.3 Prudently managing the Department’s budget, including developing resourcing solutions for funding innovation, new services and future growth, and promoting income generating ideas for the Department;
1.3.4 Ensuring that the Department remains committed to innovation and service delivery through continual professional development, networking and partnering.
1.4 Develop strong relationships with senior stakeholders across the University to ensure the service is both supporting and creating opportunities for the Schools and other Professional Departments in the further development of the University’s student experience.
1.5 Lead University-wide projects that promote greater use of technology and information and ensure the University takes an active role in sector-wide projects that promote the use of information, technology and data, both to benefit the University and to promote the University positively across the sector.
1.6 Be accountable for the coherence of information technology services across the University.
1.7 Define and manage the strategic information risks to the University, including appropriate business continuity and disaster recovery processes, and supporting the University’s data protection policy.
1.8 Represent the University at national and local forums, to promote the University as a service innovator that shapes good practice within the HE sector.
1.9 Be the University’s lead contact with JISC, to promote the services available and to influence the roadmap of JISC’s services in the interests of the University and the wider sector.
1.10 Participate actively in national professional associations such as SCONUL and UCISA in order to both contribute to sector-wide dialogue regarding IT and library innovation and to be able to contribute to the development of best practice at the University.
1.11 Contribute actively to the information and IT profession within Higher Education through contributions to professional associations, conference papers and publication of accounts of professional practice.
1.12 Represent the University in discussions with current and potential partners in relation to IT infrastructure requirements and links, e.g. with the NHS, local F.E partners, international partners and business through the Growth Hub.
1.13 Ensure appropriate data returns to professional bodies, including SCONUL and UCISA.
The post holder may be required to work on any University site or any other reasonable location where the University is undertaking its business. Additionally, the post holder may be required to attend conferences and seminars to inform decision-making and future strategy. Some evening and weekend working will be required as part of routine activities. The postholder will also be required to respond to out of hours calls on a regular rota, as a member of the LTI Leadership Team, and in support of the University’s incident response framework.
For more information on the University’s three campuses please click here.
Responsible to: Vice-Chancellor
Base Location: Pitville Student Village, Cheltenham
The Director leads a large department covering communications, marketing, student recruitment, branding, widening participation and admissions. The focus of the directorate is to ensure all activities are fully integrated to maximum effect, leading and managing our recruitment strategy, reinforcing the university’s brand, reputation and strengths, and delivering our student recruitment goals.
The post carries strategic and operational responsibility for a range of related University functions and processes, including the development and production of marketing materials and corporate public relations; alumni relations; outreach/widening participation activity; a range of externally focused projects and sponsorship arrangements; communications, admissions and applicant experience.
Main Duties and Responsibilities
Attainments and Qualifications
Training and specialist skills
To view the CMSR organisation chart, please click here.
Anderson Quigley is acting as an advisor to the University, an executive search process is being carried out by Anderson Quigley in addition to the public advertisement.
Should you wish to discuss the role in strict confidence, please contact Ed Pritchard on +44 (0)203 457 0948.
The closing date for applications for the Director of LTI is noon on Friday 14th June 2019.
The closing date for applications for the Director of CMSR is noon on Monday 24th June 2019.
Applications should consist of:
Completed applications should be uploaded at www.andersonquigley.com/candidates using the corresponding reference numbers above.
Director of Library, Technology and Information
|Closing date:||Noon on Friday 14th June|
|Longlisting:||Thursday 27th June|
|Preliminary Interviews with AQ:||w/c 1st July|
|Shortlisting:||Friday 12th July|
|Final Panel Interviews||Wednesday 24th July|
Director of Communications, Marketing and Student Recruitment
|Closing date:||Noon on Monday 24th June|
|Longlisting:||Thursday 4th July|
|Preliminary Interviews with AQ:||w/c 8th and 15th July|
|Shortlisting:||Thursday 25th July|
|Final Panel Interviews||Thursday 8th August|