Appointment of the Transformation Director and Regional Managing Director

Welcome

Thank you for your interest in joining the executive team at Discovery.

Discovery exists to help each person we support to live a fulfilling life, equal in society and active in their community. It means being able to have choice and control in life.  It means choosing to go out or to stay in, making friends and having relationships, finding and developing skills and interests.  It also means managing a home, voting, staying healthy and being able to pursue employment or volunteering opportunities.  It means being an active citizen.

It was the Dimensions Group’s track record in proving life can get better that led to the creation of Discovery in April 2017.  Discovery’s role is to deliver the vision of equal and active citizenship that we share with Somerset County Council.  This partnership was a big step for all involved.  It is unprecedented for a local authority to partner with a single organisation and realise a shared vision on such a scale in this sector.

We know that delivery of our vision will take time and that each person’s experience will be unique.  Personalisation, after all, is core to our ethos.

As a group of people and a member of the executive team for Discovery, we take collective responsibility for the leadership and culture of Discovery.  Our values guide us in everything we do.  Whether you are applying for the Regional Managing Director or Director of Transformation position, you will share our values and help to move our organisation forward.

One of our values is Partnership – working with others to make a bigger difference.  The ability to work in partnership will be particularly critical for these two positions given the portfolio of responsibilities that both roles will hold.

You will be joining our organisation at an exciting time – a real opportunity to influence our plans and the future of learning disability support in Somerset.

I hope the information listed below and on our website will give you a great insight into these important roles. Click here for more information about the Dimensions group. I hope this letter has given you a good feel for the type of organisation we are and the work ahead of us.  I very much look forward to reading your application.

If you would like to discuss the role, please feel free to email me in advance at luke.joy-smith@discovery-uk.org

Luke Joy Smith
Managing Director

About

Discovery is the largest provider of learning disability and autism support in Somerset.

We were commissioned by Somerset County Council in 2017 to deliver high-quality support. This includes supported living, registered care, outreach, respite, crisis support, day support and supported employment. We support people with learning disabilities and autism to have a louder voice, greater choice and control in their lives. Our 1200 colleagues deliver ambitious, effective and personalised support for those with learning disabilities, challenging behaviour, autism or complex needs in Somerset.

We are a social enterprise and a registered charity which means any additional surplus that we generate is re-invested back into local communities. It also means we are not limited to funding solely from one source, allowing us to seek other ways of generating income in the future to create opportunities for those with learning disabilities and/or autism. Discovery is a subsidiary of the Dimensions UK Group which has an established track record in the delivery of care for people with learning disabilities for more than 40 years. We have a locally based Board to ensure we are responding to local community needs. This is made up of individuals familiar with the local area, its families, carers and needs.

We are driven by our values. People with learning disabilities and their families are at the heart of everything we do and we want every person we support to get more from their life.

Vision and Values

Our vision: Providing exemplar support to customers and their families and to develop Discovery so we become more attractive to those with learning disabilities and/or autism across Somerset.

Discovery is values-led, which means we expect everybody to demonstrate our five core values:

  • Ambition: helping people be the best they can be
  • Courage: being brave enough to make a difference
  • Integrity: being honest and fair in all the things we do
  • Partnership: working with other people to make a bigger difference
  • Respect: treating everyone fairly and knowing that everyone’s voice is important

We are committed to promoting equality and respecting diversity.

Business Plan 2019-2020

Director of Transformation

AQ555
Reports to: Managing Director
Responsible for: Project Coordinator, Project Manager, Business Development Manager (dotted line management), Involvement and Engagement Lead (dotted line management)

Overall purpose of the role:

The Director of Transformation will be responsible for leading and delivering the improvement ambitions of Discovery to ensure the organisation is an exemplar provider in Somerset. The jobholder will also be responsible for leading and delivering business development and growth strategies for Discovery. The Director of Transformation will work closely and in partnership with the Regional Managing Director, Discovery to ensure that there is clarity of understanding and a shared appreciation of priorities/activity.

Key tasks, responsibilities and outcomes

  • The jobholder’s principle responsibility is to work collaboratively with colleagues and partners to ensure delivery of Discovery’s vision and ambitions to provide high quality support to people with learning disabilities and/or autism across Somerset.
  • Working closely with the Business Development Manager, the jobholder will take lead responsibility for the development and subsequent execution of Discovery’s business development strategy. This will include the management of voids.
  • To lead on Assessment Management matters including the reconfiguration projects of identified properties.
  • To lead the development of Assistive Technology to improve the choice and control available to the people we support and to support Discovery’s personalisation agenda.
  • To lead on involvement and engagement with the people we support and families, ensuring that feedback/learning is understood by the organisation and fed into delivering improvements.
  • To take ownership for Discovery’s Family and People We Support surveys, ensuring feedback is captured and action plans are developed to respond to results.
  • Working closely with the RMD and the Managing Director, lead the modernisation of day service provision, ensuring that developments happen in line with Discovery’s and its commissioners expectations.  The jobholder will also be responsible for ensuring stakeholders are involved in the changes and regularly updated on progress.
  • Working with key stakeholders, the jobholder will be responsible for the development and execution of Discovery’s strategy on short breaks and crisis support.
  • To lead the coordination and oversight of the Strategic Partnership Board; ensuring that it operates effectively and in line with its terms of reference.

Outline organisational chart

Person specification 

Essential

Desirable

Qualifications

  • Relevant professional or management qualification

 

  • Educated to Degree level
  • Valid driving licence
  • Project Management qualification

Experience

  • Experience of leading and delivering strategic change
  • Experience working with Local Authority Commissioners, families and circles of support
  • Extensive experience, at least middle management level, in the social care sector
  • Budget and resource management
  • Evidence of achieving sustainable business development / growth
  • Experience of managing a diverse team of people
  • Experience of successfully delivering change
  • Working with people with learning disabilities
  • Experience of working in a matrix management environment

Skills

  • Excellent communication skills at all levels (both orally and written) and ability to build effective working relationships internally and externally
  • Effective leadership skills, financial and commercial acumen
  • Results focused; an ability to work proactively, plan, organise, optimise resources and complete targets within agreed timescales
  • Strategic problem solving skills
  • Ability to demonstrate effective people management skills through delegating, empowering, motivating and coaching managers and colleagues

Knowledge & understanding

  • Demonstrate understanding of working in Health and Social Care
  • Understanding of the requirements of the Care Quality Commission
  • Understanding of the requirements of the Care Quality Commission
  • Knowledge of commissioning

Attributes

  • A strong personality which is inspiring, motivating, decisive and confident, provides clear direction, seeks feedback and creates a climate of respect
  • To demonstrate commitment to equality, diversity, inclusion and values of the organisation
  • To be a reliable, supportive and professional role model for the organisation
  • To be willing to work across the organisation, attend meetings which may require overnight stays
  • To demonstrate a commitment to own personal development
  • To be an effective networker – able to proactively seek and develop relationships which could lead to business growth
  • Politically astute with an ability to make progress in a complex environment

Regional Managing Director

AQ557
Reports to: 
Managing Director
Responsible for: Operations Directors (East, West and Central), Operations Support Manager, Better Practice Manager

Overall purpose of the role:

The Regional Managing Director – Discovery is responsible for all aspects of operational performance including the delivery of excellent, personalised care and support which is compliant with internal quality standards and those of our external regulators. The jobholder will act as a strategic and inspirational leader to get the best out of our colleagues.  They will possess an excellent operational knowledge of the learning disability sector and have a strong commercial awareness. The Regional Managing Director – Discovery will work closely and in partnership with the Director of Transformation to ensure that there is clarity of understanding and a shared appreciation of priorities/activity.

Key tasks, responsibilities and outcomes:

Quality

  • To be responsible for the continual improvement in the quality of support provided across all Discovery’s services.
  • Embed the Dimensions Group’s standards across all Discovery services and monitor its effectiveness.
  • To be responsible for behaviour support across Discovery, ensuring behaviour analysts are deployed efficiently and effectively across services to support colleagues and the people we support.

Personalisation / Activate

  • To lead the personalisation journey, ensuring that the people we support have greater choice and control in their lives
  • To ensure the Group’s Activate model is rolled out across services
  • To actively promote the use of relevant assistive technology to improve the quality of life and independence of people we support

Organisation

  • To be responsible for ensuring that Discovery delivers its key performance indicators (set by its commissioners) and to attend Contract Review meetings to evidence delivery.
  • To fulfil an integral role within the Discovery Executive Team, contributing to policy and strategy to improve quality and performance.
  • To be responsible for compliance with the General Data Protection Regulations across Operations.
  • To ensure that Operations delivers strong financial performance and income is maximised.
  • To undertake a fundamental role in budget setting and monitoring.
  • To ensure that the use of IT is embedded across Discovery and that colleagues have the relevant skills to maximise its use and benefit.

Outline organisational chart

Person Specification

 

Essential

Desirable

Qualifications

  • Relevant professional or management qualification
  • Educated to Degree level
  • Valid driving licence

Experience

  • Working with people with learning disabilities
  • Extensive experience, at least middle management level, in the social care sector
  • Experience of leading and delivering strategic change
  • Experience working with Local Authority Commissioners, families and circles of support
  • Budget and resource management
  • Experience of managing a diverse team of people
  • Experience of successfully delivering change
 

  • Evidence of achieving sustainable business development / growth
  • Experience of working in a matrix management environment

 

Skills

  • Excellent communication skills at all levels (both orally and written) and ability to build effective working relationships internally and externally
  • Effective leadership skills, financial and commercial acumen
  • Results focused; an ability to work proactively, plan, organise, optimise resources and complete targets within agreed timescales
  • Strategic problem solving skills
  • Ability to demonstrate effective people management skills through delegating, empowering, motivating and coaching managers and staff

Knowledge and understanding

  • Demonstrate understanding of working in Health and Social Care
  • Understanding of the requirements of the Care Quality Commission
  • An understanding of the commercial drivers in the social care market

Attributes

  • To be customer focused and address the needs of internal and external customers
  • To demonstrate commitment to equality, diversity, inclusion and values of the organisation
  • Diligence in the ability to analyse and interpret data
  • To be assertive, confident, creative and have the ability to initiate action when required
  • To have enthusiasm and drive
  • To be a reliable, supportive and professional role model for the organisation
  • To work flexibly according to business requirements
  • To be willing to work across the organisation, attending meetings which may require overnight stays
  • To be an effective networker – able to proactively seek and develop relationships which could lead to business growth
  • To demonstrate a commitment to own personal development

Terms of Appointment

These posts are offered on a full time, permanent basis. Key elements of the remuneration package are:

  • Salary: competitive and dependent on experience.
  • Pension: following successful completion of the probation period, the postholder will be eligible to join our defined contribution pension scheme with a 3% employee contribution and 7% employer contribution.
  • Annual leave: 27 days entitlement plus bank holidays.
  • Company car or cash in lieu of car: entitlement to company car or an allowance of £4,000 per annum.
  • Location: Discovery operates across Somerset with key offices throughout the County. The postholder will be required to travel extensively across our locations but will be contractually based from our Bridgwater office.
  • Hours of work: Discovery’s office hours are typically Monday to Friday. However, this is a leadership role and as such, flexibility is expected in order to be able to fulfil the requirements of the role. This will include evening work and occasional weekends.

How to apply

Applications for one or both roles are welcome, and should consist of:

  • A full CV.
  • A supporting statement going into detail as to why you are right for the role/roles.
  • Please include current salary details and the names and addresses of two referees in either your CV or supporting statement. Referees will not be approached until the final stages and not without prior permission from candidates.

We would be grateful if you would follow one of the subsequent links in order to complete an Equal Opportunity Monitoring Form. Please click here to complete form relating to the Director of Transformation position (AQ555) or alternatively, click here to complete form relating to the Regional Managing Director position (AQ557). 

If you would like to find out more about either of these exciting opportunities, need any further information or wish to have an informal discussion please contact the advising consultant at Anderson Quigley, Rob Hilyer on +44 (0)7719 325 771.

Completed applications should be uploaded at: www.andersonquigley.com/candidates using either the reference AQ555 in relation to the Director of Transformation position; or AQ557 in relation to the position of Regional Managing Director.

The closing date for applications is Tuesday 25th June 2019.

Final Panel interviews will take place w/c Monday 15th July 2019.