Appointment of the Director of People & Organisational Development, and the Head of Communications & External Affairs

Welcome

It is an exciting time to consider joining Brandon Trust.  We are looking for two passionate, values-driven individuals to join us and play a vital role in delivering our new strategy, Plan B.

As a member of the Executive Leadership Team, the Director of People & Organisational Development will lead the development and delivery of a workforce strategy that will ensure our 2,000 staff can continue to enable the people we support to create opportunity and feel empowered to live the life they want

Through inclusive leadership, you will ensure that we shape a high performing, values-driven culture where staff are engaged, motivated and inspired.

You will have a track record of successfully designing and implementing workforce strategies in a complex environment. You’ll also have experience of leading the delivery of supporting programmes of work within tight financial margins.

The Head of Communications & External Affairs will ensure our communications, public affairs and campaigning strategies further Brandon’s wider strategic goals and position us a sector leader and champion of people with different ability.

You will also spearhead our employee engagement work, ensuring that our internal communications, recognition and attraction strategies further our reputation as an employer of choice.

You will be able to demonstrate that you have successfully delivered multimedia campaigns as well as having a strong skill set in the more practical elements of communications, including copywriting and development of digital platforms.

Both people will be solutions focussed, adept at bringing people together, push for positive change, have a flexible approach and bring out the best in your colleagues.

In return for your commitment, expertise and energy, you will have an outstanding opportunity to as part of a team of dedicated colleagues to collectively achieve our purpose to enable the people we support to live life the way they choose.

If you think you can make a real difference to Brandon and the lives of those who work with us and the people we support, we very much look forward to hearing from you.

Sue Porto and Tanya Abbott
Chief Executive and Chief Operating & Compliance Officer

About us

Brandon exists to enable children, young people and adults with a learning disability, autism or both, to live life in the way they choose. We are proud of our high-quality, individualised support that focuses on enabling people to achieve their dreams and truly live free.

Operating across southern England, London and in the Midlands, we support around 1,600 people with a team of approximately 2,000 staff. We provide supported living, accommodation with care and nursing, enabling support and a wide range of sessional, social and employment support to adults, young people and children with learning disabilities and autism.

We are a values driven charitable organisation, but one that operates with a commercial mindset, so we are financially sustainable, able to invest in our people and continue to drive high-quality person centred support.

We love the challenges of constantly striving to find new and innovative ways to deliver quality in a tight financial environment and seek trustees who share our passion and bring valuable skills to work effectively with the Chair, Chief Executive and other trustees.

Each year we release an annual report which gives us a great opportunity to reflect on the highlights and achievements of last financial year, and to share those with the board, families, friends and our staff.

As you will see in our 20-21 Highlight Report and Accounts, despite the significant challenges faced by the social care sector during the COVID-19 pandemic, the commitment and care of our staff enabled the people we support to flourish even in the most challenging of circumstances.

You can find out more about our new strategy ‘Plan B’ by watching the following video: 

Vision, purpose and values

Our vision, purpose and values were co-created with the people we support and those who work with us. They set out what we want to achieve, the reason why we strive to do that and how we’ll do it. 

Our vision 

A world where people of different abilities truly belong.

Our purpose 

We work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

Our values   

Our core values underpin all we do. From interviewing prospective employees through our care plans to papers presented to our Board of Trustees, they are interwoven in our approach and behaviours.

The roles

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Director of People & Organisational Development

Job reference:
AQ1457

Post: Director of People & Organisational Development
Location: Olympus House Bristol    
Hours: 37.5 hours per week
Accountable to: Chief Operating & Compliance Officer with a direct line to Chief Executive
DBS status: This role requires a basic DBS disclosure
Rank: Director

Key purpose

The Director of People & Organisational Development will be part of the Executive Management Team and take the lead role in developing and delivering the environment in which our people can thrive, are inspired, motivated and engaged. The postholder will develop an ambitious vision and people strategy, marking Brandon out as an employer of choice so that we continue to provide the highest standards of quality and support to people with learning disabilities and autism.

Main duties/key accountabilities

Strategy and engagement
Ensure:

  • A clear future focused people strategy is in place to guide the work of the HR Function, aligned to and supporting the implementation of Brandon’s purpose and strategic plans.
  • Brandon has the right structure and skills to deliver against business needs.
  • Our people strategy enables us to adapt quickly to changes in the external environment, providing support and leadership to the resourcing function.
  • Brandon is an employer of choice.
  • Ensure a robust performance review process is designed and implemented to build a high performing, performance driven culture, which enables our people to deliver against organisational aims and objectives.
  • The delivery of accurate, reliable, business focused management information and analysis to provide a clear picture of our organizational health, engagement and business performance which supports evidence-based decision making.
  • Excellent employee engagement and recognition.
  • A clear policy framework is in place including a mechanism to regularly review to incorporate legislative changes and emerging thinking/best practice.
  • GDPR compliance across the people and OD function, putting in place clear plans and procedures to address any non-compliance.
  • Good working relationships with trade unions that are collaborative in approach.

Organisational development, change and culture
Ensure:

  • A culture development plan is developed and implemented which supports and enables delivery of our aims and values.
  • Plans are developed and implemented to develop leadership capability and succession planning throughout Brandon.
  • Change management is dealt with consistently and aligned with best practice and in a way which support continuous improvement across organisational capability, effectiveness and performance.
  • Brandon’s pay and reward strategy is such that we can attract, retain and develop our people to deliver the best possible outcomes for people we support and Brandon as a whole.
  • Documented processes are in place across the entire function at both head office and area level to provide clarity and consistency.

Leadership
Ensure:

  • Motivational leadership, direction and development to the People and OD directorate.
  • Active contribution to the Executive Leadership Team and development of organisational strategy and business planning.
  • Professional, accurate and timely advice to the Chief Executive and Board ensuring information and advice is based on current thinking and that the individual keeps up to date through effective networks and cpd.
  • Champion, promote and consistently work and behave in a way that is aligned with Brandon Trust’s values and behaviours.
  • Ensure all areas of legal and regulatory requirements are met and upheld.
  • Deliver against agreed budget parameters.

Key relationships
Chief Executive
Senior Leadership Team
People and OD team
Professional advisers to Brandon Trust
Employee representatives
Board of Trustees
HR Committee

Brandon values and behaviours
Brandon’s values and behaviours underpin all our activities.  All employees are expected to demonstrate and promote these values and behaviours in their work.

Safeguarding
All employees have a duty to take appropriate and immediate action to:

  • ensure people with learning disabilities are safeguarded from abuse and to
  • report any instances of alleged abuse which you witness or become aware of.

Confidentiality and data protection
All staff are required to comply with our policies regarding confidentiality and current data protection regulations.

Diversity
Brandon Trust is committed to its diversity policy and practices and it is essential that the post holder is drives this agenda.

Health and safety
The Health and Safety at Work Act 1974 placed a legal duty on employees to:

  • Take reasonable care of themselves and others who may be affected by their acts or omissions.
  • To co-operate with their employer.

The Management of Health and Safety Regulations 1999 increased these duties to include:

  • To use equipment and materials in accordance with instruction and training provided by the employer.
  • To report serious dangers or potential risks observed to the employer.

Failure to do these four things is an offence in law for which individuals can be fined and, may lead to disciplinary action within the Trust.

General
This job description is not an exhaustive list of duties but is intended to give a general indication of the range of work undertaken.  It will vary from time to time in the light of changing demands and priorities of the Brandon Trust.  Major changes in the range of work undertaken will only be carried out after consultation with the job holder.

 

PERSON SPECIFICATION

Qualifications

  • MCIPD Qualified.
  • Qualified to degree level or able to demonstrate equivalent capacity at interview.
  • Able to drive/travel across Brandon services.
  • FCIPD Masters in Human Resource Management (desirable).

Experience
Successful track record of:

  • Designing and implementing organisational and workforce strategies in a complex environment.
  • Building good working relationships with Unions in a regulated environment where positive employee relations underpin success.
  • Knowledge and management of large scale TUPE contracts/transfers.
  • Transforming and shaping a high-performing values driven culture.
  • Establishing and setting key metrics that monitor the effectiveness and performance of the people and OD function and support organisational decision-making on workforce matters.
  • Building efficiency through effective structures and workforce design in tight margin environments.
  • Leading change across a large and geographically dispersed organisation.
  • Attracting and retaining staff in a competitive, tight margin environment.
  • Managing large scale projects/programmes.
  • Senior level in an organisation of comparable size and complexity.
  • Working at Board level.
  • Previous experience of the health and social care sector (desirable).

Skills/personal attributes

  • Excellent verbal and written communication skills.
  • Demonstrate Brandon values and behaviours.
  • A positive approach towards working with people with learning disabilities.
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Head of Communications & External Affairs

Job reference:
AQ1459

Post: Head of Communications & External Affairs
Location: Based at Olympus House, Bristol (min. two days per week) and other Brandon sites with hybrid remote working
Hours: 37.5 hours per week (with potential for flex working)
Accountable to: Chief Operating & Compliance Officer
DBS status: This role requires a basic DBS disclosure

Key purpose
The Head of Communications & External Affairs will lead the communications and external affairs function working closely with the CEO & Executive Leadership Team as well as other leaders across Brandon.

The post holder will lead the development and implementation of Brandon’s communications and influencing strategies. This includes shaping Brandon’s approach to internal and external communications, public affairs and campaigns that support delivery of Brandon’s overarching purpose and strategy.

You will provide inspirational, values-based leadership to your team to enable them to achieve their goals, fostering a spirit of continuous improvement. You’ll develop positive relationships with stakeholders at all levels, identifying and cultivating opportunities for collaborative working.

Main duties

  • Be responsible for the development and implementation of Brandon’s internal and external communications and marketing strategies, ensuring they support and enhance wider organisational strategy and priorities.
  • Maintain and share ongoing awareness external policy environment and develop organisational responses and influencing campaigns in response in conjunction with the Chief Executive & Executive Leadership Team.
  • Be responsible for the proactive and reactive management of external media, including dealing with media enquiries, developing media releases and reactive statements, offering expert advice to the Chief Executive & Executive Leadership Team and Board of Trustees as required.
  • Act as brand champion, ensuring that all communications activities appropriately support and align with our purpose and values and that communications are accessible to internal and external stakeholders.
  • Lead on the planning, development and delivery of communications and engagement activity that supports ongoing activity around Equality, Diversity & Inclusion and cultural development within the organisation.
  • Use insight and analysis to improve the performance of all communications channels, proactively seeking out opportunities to innovate and develop new channels to enhance reach and engagement.
  • Lead the development and management of Brandon’s digital and social media channels, including website and staff portal, ensuring the delivery of a schedule of relevant, engaging multi-media content.
  • Ensure that best practice principles are applied, and that communications activity meets regulatory requirements (i.e. GDPR, Charities Act (2016) etc.).
  • Build and maintain positive relationships with key internal and external stakeholders, to support the effective development and delivery of communications activity in line with objectives.
  • Maintain an awareness of emerging internal and external issues, proactively identify any areas of communications risk and develop control measures accordingly.
  • Develop timely and accurate management information and reports for senior stakeholders, including the Chief Executive, Executive Leadership Team and Board of Trustees
  • Use practical skills to develop high quality publications for use across all channels , including copywriting and graphic/layout development.
  • Lead, support and manage the communications team, ensuring that key deadlines and priorities are met.
  • Be responsible for the communications budget, including forecasting and ongoing management.
  • Provide line management to the Internal Communications & Engagement Manager, Communications Officers, Graphic Designer and Design Intern.
  • Oversee the management of external suppliers to ensure that Brandon is provided.

Key relationships
Chief Executive
Members of the Executive Leadership Team and Wider Leadership Team
Support services departments
Operational teams
People supported by Brandon
Board of Trustees
External stakeholders, including the media and families of people we support
Suppliers (i.e. digital developers, graphic designers, printers)

Brandon values and behaviours
Brandon’s values and behaviours underpin all our activities. All employees are expected to demonstrate and promote these values and behaviours in their work.

Safeguarding
All employees have a duty to take appropriate and immediate action to:

  • Ensure people with learning disabilities are safeguarded from abuse
  • Report any instances of alleged abuse which you witness or become aware of.

Confidentiality and data protection
All staff are required to comply with our policies regarding confidentiality and data protection.

Diversity
Brandon Trust is committed to its diversity policy and practices and it is essential that the post holder is willing to make a positive contribution to their promotion and implementation.

 

PERSON SPECIFICATION

Qualifications

  • Educated to degree level or equivalent.

Experience

  • Proven track record of the successful delivery of multi-channel internal and external communication activity within a set budget.
  • Experience of developing and implementing public affairs and campaign strategies.
  • Robust experience of proactive and reactive media/social media management.
  • Practical experience of developing multi-channel content, including writing copy for a range of audiences.
  • Experience of proactive and reactive social media management.
  • Practical experience of developing and managing digital platforms (i.e. websites and intranets).
  • Practical experience of using Adobe CC suite, particularly Photoshop, InDesign and Illustrator.
  • Experience of working with variety of internal and external stakeholders at all levels.
  • Experience of developing and implementing appropriate metrics and analysis.
  • Experience of working in a similar role either in the charity or social care sectors (desirable).
  • Experience of producing formal KPI reporting and BI for senior management and/or trustees (desirable).
  • Practical experience of developing in and using digital content management systems (i.e. Umbraco, Sitecore, WordPress)(desirable).
  • Basic photography and video editing skills (desirable).
  • Working knowledge of the UK GDPR in relation to the role (desirable).

Skills/personal attributes

  • Excellent interpersonal skills, ability to build strong working relationships with stakeholders at all levels.
  • Highly literate, with good numerical and analytical skills.
  • Strong copywriting skills, supported by an ability to emphathise with a varied range of audiences.
  • Flexible, creative and solution-focussed.
  • Ability to prioritise a busy workload and competing demands both personally and for the team you manage.
  • Practical ability to produce communications materials, including basic layouts, graphics and presentations.
  • Demonstrate Brandon values and behaviours.
  • A positive approach towards working with people with learning disabilities.
  • Full driving licence and own transport, able and willing to travel on Brandon business across our areas of operation.
  • Able and willing to work occasional unsocial hours as needed.
  • Awareness of social care sector, in particular supporting people with learning disabilities (desirable).

Terms of appointment

Director of People & Organisational Development salary: £90,000
Head of Communications & External Affairs salary: £60,000

  • 25 days annual leave plus bank holidays
  • Potential for flexible working

How to apply

Anderson Quigley is acting as an employment advisor to Brandon Trust. An executive search process is being carried out by Anderson Quigley in addition to the public advertisement.

Should you wish to discuss the role in strict confidence, please contact our advising consultant at Anderson Quigley:

  • Elyse Turner-Pearce +44 (0)7808 648 559, elyse@andersonquigley.com

The closing date for applications is noon Monday 6th June 2022.

Applications should consist of:

  • A full CV including your educational and professional qualifications, full employment history, details of relevant achievements and contact details.
  • A covering letter stating how you meet the criteria in the Person Specification and outlining your motivation for applying for this role. Your covering letter should be a maximum of two sides of A4.
  • Details of two referees, though please note that we will not approach your referees without your prior consent and only should you be shortlisted.
  • Please follow the corresponding link below to complete an online Equal Opportunity Monitoring Form.

Completed applications should be uploaded at www.andersonquigley.com/candidates using the corresponding reference number from above.

Timetable

Closing date: Noon Monday June 6
Longlisting: Friday June 10
Preliminary interviews with AQ: w/c June 13 and w/c June 20
Shortlisting: Thursday June 23
Final Interviews:  July 6 and 7