Appointment of the Academic Registrar

Imperial College London

Welcome

I am delighted that you are considering applying for the role of Academic Registrar at Imperial College London.

We are one of the world’s leading universities, founded in 1907 and long recognised for our strengths in education, research and innovation. Throughout our history we have sought not only to be a world-leading university, but a world-changing one, with real-world impact at our core. Each day our outstanding global community of students, staff and partners come together to interrogate the forces that shape our world, in order to tackle the biggest challenges facing humanity.

We are seeking an outstanding Academic Registrar to lead our academic administration and support our mission of delivering excellence in education in the digital age. This role involves ensuring that our policies and services are future-fit while reinforcing our commitments to the highest standards of academic quality and student engagement.

The Registry is at the heart of our education and student experience – and this is a pivotal time as we prepare for targeted growth in our student body at both the South Kensington and White City campuses, and launch the Institute of Extended Learning.

You will be leading a talented and motivated team of 115 Registry colleagues, delivering crucial services to students and colleagues across Imperial, and ready for the next stages in our development as we continue to invest in transforming the student journey at Imperial. Registry teams form the backbone of our academic infrastructure and include Academic Quality and Standards, Central Timetabling, Student Administration, and the Student Hub. As a member of our Professional Services Leadership team, you will also join an experienced and supportive peer group across our Academic Services as we work together to enhance our longstanding reputation for excellence in education.

I wish you the very best of luck in your application.

Richard Martin
Registrar and University Secretary

Overview

Imperial College London is seeking an outstanding individual for the position of Academic Registrar.

This is a senior post within the institution, reporting to the Registrar and University Secretary, which makes a considerable contribution to the University’s academic mission and its international reputation. The Academic Registrar is a member of several senior University committees, including the Senate and the Education & Student Experience Committee. The postholder is also a member of the Registrar and University Secretary’s senior leadership team, contributing to the overarching academic and enabling strategies of Imperial.

The Academic Registrar is at the forefront of our approach to education in the digital age. They lead the strategic development of the Registry, overseeing vital services that form the backbone of our academic infrastructure. These include Academic Quality and Standards, Central Timetabling, Student Administration, and the Student Hub.

The Academic Registrar will partner with the Vice-Provost (Education and Student Experience) and other senior colleagues in implementing the Class of 2030 pillar of our Strategy. The postholder leads the major pillar of our Enabling Roadmap to deliver a world class digitally enabled experience for our students, which is seamless and embodies Imperial’s reputation as a leading STEMB university. Our vehicle for this, the Student Lifecycle Portfolio is an ambitious programme with five key objectives:

  • Enhance the student journey
  • Fix the foundations and simplify administrative processes for staff
  • Equip staff with the right tools
  • Empower informed decision-making
  • Support growth and innovation

All of these will contribute to further improving the student experience, and support students from their first interaction to graduation and beyond.

The new Academic Registrar will join as Imperial embarks upon a period of targeted growth in our degree programmes and student cohort, supported by property developments at South Kensington and Hammersmith-White City campuses. Working with colleagues across the Academic Services Group, the Students’ Union, and the Property and ICT Divisions, the postholder will be one of the key players in shaping the design of our student facing services, and the spaces that they will use over the years ahead.

The University has also recently established the Institute of Extended Learning (IEL), to respond to changing educational models. While degree programmes will continue to be our primary model, through the IEL the University will expand to offer flexible and advanced STEMB training for lifelong learners. The Registry is a key partner in this work, ensuring that rigorous academic standards and agile quality processes are in place as Imperial grows.

With a collaborative style and a deep understanding of the academic and student community, the Academic Registrar works very closely with the Vice-Provost (Education and Student Experience) and Students’ Union to ensure the best possible learning and student experience outcomes. The postholder also ensures strong partnership working with colleagues across other divisions within the Academic Services Group, and in the ICT and Property Divisions to deliver leading edge digital and physical infrastructure.

This post offers an excellent opportunity for an individual who wishes to lead the Registry at a prestigious academic institution. A positive, professional profile is essential in order to be successful in this role. The postholder must have the confidence and influencing skills to build and maintain productive relationships within and outside the University.

About us

Our strategy, Science for Humanity, is unashamedly ambitious in seeking to maximise Imperial’s potential as a force for good in the world. It builds on the university’s strong disciplinary foundations, highly collaborative and collegial culture, passion for innovation, proven convening power, extensive global partnerships, incredible network of alumni, friends and supporters and world top ten ranking.

Our strategy highlights a number of cross-institutional initiatives that  will consolidate our position among the world’s leading institutions tackling global grand challenges. The Imperial Class of 2030 is an ambitious multi-pronged programme to nurture the most talented, the most enterprising and the most diverse graduating class we have ever had the privilege to serve. This will be in part driven by new investments in our Imperial Inspires Scholarship Programme, our digital and virtual learning environment and our campuses, including the next phase of our White City Deep Tech Campus.

We will launch a major recruitment drive, the Imperial Future Leaders Campaign and we will invest in leadership development and skills for our diverse community, including a new Imperial Future Leaders Academy for early-career staff. We will introduce the new Imperial Institute of Extended Learning, which will help future-proof careers, businesses and communities by providing the advanced skills training and values-driven leadership needed to thrive in a tech-enabled world.

We will create four new cross-institutional Schools of Convergence Science to bring intense focus, interrogation and research impact to the emergent forces shaping our future at unprecedented scale:

  1. climate, energy and sustainability
  2. human and artificial intelligence (AI)
  3. health, medtech and robotics
  4. space, security science and telecommunications

And through our new Imperial Global network we will achieve greater global collaboration to meet global grand challenges. To further energise our vibrant enterprise ecosystem, we are creating a new venture fund, Science Capital Imperial. And we will deepen our partnerships with government, industry, our NHS partners, local communities and other stakeholders to establish the Imperial WestTech Corridor, to maximise our collective potential as a powerful engine for innovation, job creation and inclusive growth.

And underpinning everything that we do will be Sustainable Imperial – our university-wide commitment to play a leading role in the global fight against climate change, biodiversity loss and pollution. Our founding mission was ‘to be useful’; an understated precis of all that our exceptional teaching, research and innovation have made and continue to make possible.

But before we can usefully change the world, we must first seek to understand it. Our strategy engages with, and animates, this foundational idea: that Imperial’s shared purpose is one of inquiry and action. A scientific mindset that encourages imagination, celebrates precision, demands patience, insists on humility, rewards accidents, steels our backs and makes us brave.

In science, as in strategy, there is no easy prophecy and no shortcut to progress. An understanding – sharpened, deepened, or totally new – is the first and only precondition.

 

Imperial today

Leading science
We are a science-based university with a difference. Our enduring STEMB focus, and the exceptional disciplinary foundations that underpin it, are the reason for our continued high-impact trajectory and
place among the top ten universities in the world.

Interdisciplinary research
We are an ecosystem that thrives on connection and collaboration. The complexity of the challenges before us demands a truly integrated interdisciplinary approach. At Imperial, we forge links between faculties, departments, disciplines, industries, governments and more because we know that greater possibility for advancement is found at  those intersections.

Inspiring students
We are a welcoming home for scientific imagination; a place where exceptional minds are enabled with inspiration, resource and freedom so that they might look deeper, dream further and ask bigger questions.

Meaningful impact
We have the spirit of a 117-year-old startup with an agility and orientation to the future that belies our age and heritage. Here you will find a culture of discovery, innovation and entrepreneurial thinking, where breakthrough science is chased, translated and applied at incredible speed and with transformative impact.

A trusted partner
We are an ally of progress, seen by many of the world’s leading knowledge and technology-driven organisations as a cultivator of exceptional talent and future leaders, and trusted as the partner of choice for research, innovation and impact.

The legacy of London
We are a global hub in a global city. Our work shapes the world and our community reflects it, brought together by the undeniable gravitational pull of London’s energy, creativity, diversity, economy and opportunity.

Imperial tomorrow

This strategy imagines a path through an unpredictable world that is facing unprecedented challenges. It is a blueprint to ensure we continue to maximise our potential as a force for good in the world, to deepen our rare and specific competencies, and to serve students and society in the uncertainty of tomorrow.

After all, as one of the world’s leading research universities, we are purpose-built to engage with uncertainty, and to summon our strengths against it. This is how we prepare for the expected and the unexpected. This is how we rigorously fulfil our educational mission and our research potential.

It is how we shape the future. And it begins with three core aims.

  1. Enabling talent
    Our strategy will develop the people and skills the world needs now and into the future. We will work to attract, nurture and champion the best local, national and global talent wherever they are, and to empower them with everything they need to make a meaningful difference.
  2. Powering research
    Our strategy is a plan to strengthen Imperial’s enabling environment for discovery, innovation and impact. We will create an even more deeply connected knowledge community and interdisciplinary research powerhouse that will meet the scale and urgency of the moment and respond with intelligence, responsibility and agility to everything that comes next.
  3. Amplifying impact
    Our strategy will help to accelerate Imperial towards, and scale the impact of, new discoveries, inventions and ideas, and position us as a trusted convenor and partner for knowledge and tech organisations across the globe. We will look beyond our London campuses to our wider network and wider responsibility, honouring our social and civic purpose, in London for the world.

Imperial together

To ensure our strategy will have a meaningful and enduring impact, we know we must create opportunities for everyone in our community to fulfil their potential – always guided by our values and behaviours: Respect, Collaboration, Excellence, Innovation and Integrity.

Great people
We will continue to attract, nurture and support world-class talent from everywhere. Our strength comes from celebrating and harnessing the diversity of our community where everyone contributes their own perspective, experience and skills so that together we can excel in the delivery of our shared mission.

We will champion an inclusive culture and invest in people so that they are inspired and equipped tounleash their potential. We will build and maintain a culture centred on the wellbeing, growth and belonging of our community. We will create a diverse and vibrant community where our values are evident to all, and we are recognised as innovators in every aspect of our work.

Great environment
We will create an integrated human, physical and digital ecosystem that fosters and facilitates collaboration and community and promotes discovery, learning and innovation. And we will deliver sustainable campuses to meet our 2040 Net Zero Carbon commitments.

The pace of technological change has never been faster. We will leverage the digital landscape and increased digital innovation to grasp new opportunities that are essential to the achievement of our world-class
research and education. We will create a world-class digital experience for students. Our staff will have the tools and facilities they need to undertake world-changing research.

Great support
A world-leading academic endeavour must provide everyone with the opportunities and tools they need to thrive. We will support our staff to deliver an inspirational education and to take the inception of a research idea through to publication and translation into real-world application.

We will give our students a consistently inspiring, tailored and supportive experience from application through to their lifelong interactions with Imperial as part of our alumni community. We will foster a culture of innovation and practice of continuous improvement where colleagues are empowered to combine their strengths collectively to turn great ideas into an even better service.

Imperial in numbers

  • 23,000 students; 12,000 undergraduates & 11,000 Postgraduates
  • 250,000 alumni in 213 countries
  • Annual income of £1.3bn, including research income of more than £500m
  • Second best University in the World, QS World University Rankings (first in the UK and Europe)
  • 8th best university in the world Times Higher Education World University Rankins 2024.
  • 1st for Research Impact in REF.
  • 2nd in London and 5th in the UK top university – Guardian University Guide 2025
  • TEF Gold Award 2023
  • We employ over 8,500 staff.
  • We have an international workforce from over 115 different countries.
  • 9 Campuses
  • 2040 commitment for all campuses to be Net Zero
  • 4 Faculties
  • Of the staff body, academic and research staff make up 48% of staff and support services staff make up 52%.
  • In a staff insight survey, 87% of staff responded that they were proud to work for Imperial College.

EDI at Imperial

At Imperial, we believe that excellence thrives in an environment where everyone feels respected, supported, and empowered to succeed. Located in the heart of one of the world’s most diverse cities, we are proud to champion equality, diversity, and inclusion (EDI) as a core pillar of our institutional strategy.

We are committed to embedding EDI into everything we do – from our research and teaching to our clinical practice, entrepreneurship, and public engagement. Our mission is clear: to achieve enduring excellence in science, engineering, medicine, and business for the benefit of society. To do this, we must reflect the richness of the world around us and ensure that all voices are heard and valued.

Imperial is more than a university – it’s a community. And our success depends on creating a culture where everyone, regardless of background or identity, can thrive. We aim to foster a workplace and learning environment that celebrates difference, encourages collaboration, and enables all individuals to reach their full potential.

Why EDI Matters

We know that the best ideas come from diverse perspectives. To ask the right questions and find meaningful answers, we need to bring together people from all walks of life. Embracing equality, diversity, and inclusion isn’t just the right thing to do – it’s essential to achieving true excellence.

Our commitment goes beyond legal compliance or social responsibility. It’s about recognising that excellence comes in many forms, and that a truly inclusive culture drives innovation, creativity, and progress.

Imperial Class of 2030

Our goal: The Imperial Class of 2030 will be the most talented, the most enterprising and the most diverse we have ever had the privilege to serve.

Imperial Class of 2030: Now

We are proud to host talented, high-performing and ambitious students from across the globe, often from backgrounds where the path to academic excellence has not been straightforward.

Our teaching is founded in strong, core disciplines and is research-rich and intellectually stretching. Our taught Master’s programmes delivers specialist education at the leading edge of STEMB. And we encourage all students to broaden their educational experience by exploring other interests such as modern languages, art and music.

Imperial has a strong track record of digital innovation – including our swift transition to online learning at the onset of the COVID-19 pandemic. And because our work doesn’t finish when students graduate, we ensure employability and the advanced skills they need for a tech-enabled future are embedded across our curricula. Because of these qualities and many more, Imperial is proud to have recently been awarded the Queen’s Anniversary Prize, the Times and Sunday Times University of the Year and a Gold Award in the national Teaching Excellence Framework.

Imperial Class of 2030: Next

The Imperial Class of 2030 will be educated in a welcoming, supportive and appropriately challenging environment where disciplinary excellence, interdisciplinary working and entrepreneurship training are seamlessly integrated and supported by state-of-the-art digital and physical infrastructure and an engaging extracurricular experience. Students will be able explore opportunities for greater interdisciplinarity through further development of Imperial’s I-Explore Programme and through new advanced skills and leadership modules offered by the Imperial Institute of Extended Learning. We will expand the Imperial Enterprise Lab to meet increasing student demand, and the launch of Imperial’s four Schools of Convergence Science will boost our portfolio of taught Master’s programmes.

We will transform Imperial’s digital education infrastructure, including our Digital Media Lab and Virtual Learning Environment, and build on new initiatives such as ViRSE to incorporate virtual reality and other digital technologies into our teaching.

We will make major investments in our physical infrastructure, including the development of the Sherfield Student Hub, upgrades at our Silwood Park eco-campus and our London NHS clinical campuses. We will deliver the next phase of our White City Deep Tech Campus, including a major new interdisciplinary centre co-locating mathematical, data and computer sciences, AI and machine learning, and business education, with new state-of-the-art research facilities for convergence science and co-created industry research and partnerships. We will review and further invest in our student residential, sports and recreation portfolio, and roll out our new whole-institution Mental Health and Wellbeing Strategy.

Together, these plans will ensure that the Imperial Class of 2030 has the freedom to imagine, the encouragement to challenge and an environment to flourish in.

Sustainable Imperial

Our goal: We will set a global benchmark for university sustainability, nurturing graduates who understand and advocate for climate science, supporting our researchers to investigate and respond to planetary
challenges and leading by example in our activities and on our campuses.

Sustainable Imperial: Now

Few issues unite our Imperial community with such determination and urgency as our desire to address the interlinked existential challenges of climate change, biodiversity loss and pollution. Imperial offers a wide variety of education programmes in climate-related science, finance, technologies and policy. Our research portfolio is among the strongest in the world. Through our partnerships, including the Rio Tinto Centre for Future Materials, the Tata Steel Centre for Innovation in Sustainable Design and Manufacturing and the Hitachi Centre for Decarbonisation and Natural Climate Solutions, we are using our expertise and research to accelerate a sustainable transformation for industry and society.

Imperial experts are working with governments, industry and civil society to advocate for urgent change, including Professor Jim Skea, Professor in Sustainable Energy at Imperial and the current chair of the UN’s Intergovernmental Panel on Climate Change.

Sustainable Imperial: Next

By 2025, Sustainable Imperial will be established as an Imperial-wide strategy to deliver evidence-based solutions, embrace new technologies, challenge conventional thinking and open new debate in our efforts to solve this growing global crisis.

The Imperial Class of 2030 programme will equip all our graduates with the climate science literacy to advocate, influence and lead in the fight against climate change and its impacts. The Imperial Institute of Extended Learning will equip individuals and businesses with the skills and business models needed to deploy new technologies towards a net zero future.

With a focus on climate, sustainability and resilience, one of our new Schools of Convergence Science will create a new portal to Imperial expertise and a research community of formidable scale to imagine and test new approaches, technologies and solutions. And we will make our climate expertise accessible to a wider community of global policy makers by providing on-campus deep-dive climate Science Policy Fellowships.

The new Imperial Zero Index, along with our Socially Responsible Investment Policy, will allow us to pursue an ‘engagement for change’ ethos with fossil fuel companies – only engaging where our research is strongly aligned to decarbonisation and if our partner demonstrates a credible strategic commitment to achieving net zero by 2050.

We will make huge investments to transform our campuses and working practices. The university’s Decarbonisation Plan is a comprehensive roadmap to reach net zero for Scope 1 and 2 emissions by 2040 at the latest. Alongside this our Sustainable Procurement Policy will enable us to minimise our Scope 3 emissions in collaboration with our suppliers.

Sustainable Imperial is a remarkable opportunity for the university to live its commitment to environmental sustainability and responsible climate governance within, and far beyond, our campus.

Imperial Global

Our goal: We will be a convenor, collaborator and partner of choice to facilitate the flow of ideas, talent and innovation to tackle grand global challenges.

Imperial Global: Now 

We are proud to be one of the world’s most international universities. Our global collaborations, discoveries and networks are transforming lives and creating opportunity in the UK and around the world.

Our global community brings people together to contribute diverse perspectives, new ideas and fresh approaches to solving complex problems. Our global network of alumni, friends and collaborators amplify our reach and impact. International collaboration is in Imperial’s DNA and at the core of our research: our academics have forged research collaborations in over 190 countries.

We enjoy strong bilateral research partnerships with universities and institutes including Technical University of Munich, Nanyang Technological University, Massachusetts Institute of Technology, African Institute for Mathematical Sciences, Indian Institute of Science Bangalore, Tsinghua University and Centre National de la Recherche Scientifique.

Imperial Global: Next

Imperial Global will bring even more of our work to the world, and more of the world to our work, amplifying our impact through a network of hubs in strategic global cities. This network will demonstrate our commitment to building long-term collaborations with a diverse range of partners and stakeholders, foster new high-impact partnerships with industry, government and knowledge organisations, and give us the opportunity to develop deeper links with our alumni.

Our first hubs will be in Singapore, Ghana, the USA and India. They will share characteristics that draw on Imperial’s unique strengths but have different activity profiles that build on existing partnerships and local needs and opportunities.

Imperial Global Singapore is a new presence on Singapore’s CREATE campus initially exploring the cyber security of medical devices. It will allow us to develop significant new research and translation programmes with partners across South East Asia, and support recruitment and career development activities.

Imperial Global Ghana builds on established partnerships in medical diagnostics, sustainable cities and entrepreneurship training. It will be a knowledge hub that develops major programmes across West Africa to increase the number, quality and impact of equitable STEMB  partnerships with African stakeholders. It underlines our commitment to building long-term, equitable partnerships on the Continent.

Imperial Global USA will strengthen our research partnerships with US academic and industrial partners and support our growing US alumni network and student recruitment opportunities.

Imperial Global India will build Imperial’s profile and partnerships in an emerging scientific and industrial superpower. The hub will strengthen the important UK-India knowledge bridge to enable STEMB talent to drive forward research, education and innovation in key areas including clean technology, fintech and biosciences.

Imperial Global will enhance our academic partnerships, access to talent, enterprise and engagement. Most importantly, it will become a core part of our efforts to apply science for the good of humanity.

The role

Academic Registrar (AQ3285)

Apply now

Department/Division/Faculty: Registry, Academic Services Group
Campus/Location: Hybrid role, working at South Kensington and White City Campuses
Job Family/Level: Level 7, Professional Services
Responsible to: Registrar and University Secretary
Line management for: Registry Leadership Team:
• Director of Academic Quality and Standards
• Director of Central Timetabling
• Director of Student Administration
• Director of Student Hub
Key working Relationships (Internal): Provost, Vice-Provost (Education and Student Experience), Associate Provost (Digitally-Enhanced Learning and Teaching), Deans, Vice-Deans (Education) and Heads of Academic Departments, Managing Director of the Institute of Extended Learning, Faculty Senior Tutors, Faculty Directors of Education, University Consuls, Imperial College (Students’) Union Officers and Staff, Directors of other Professional Services across Imperial.
Key Working Relationships (External): Office for Students, Office of the Independent Adjudicator, UK Visas and Immigration, Higher Education Statistics Agency, public and statutory bodies responsible for degree accreditation. Relevant professional bodies including Academic Registrars Council, and equivalents at other national and international HE institutions.
Contract type: Full-time, Open-Ended

Purpose of the Post

The Academic Registrar is a senior post within Imperial, leading the academic administration which supports an outstanding student educational experience, and drives enhancements to the digital experience for students and staff. The Registry comprises the following key services: Academic Quality and Standards, Central Timetabling, Student Administration and the Student Hub.

The postholder reports to the Registrar and University Secretary and works closely with the Vice-Provost (Education and Student Experience). The postholder is a member of the University’s Education & Student Experience Committee, Risk & Compliance Committee, the Senate, Student Lifecycle Board, and chairs the Quality Assurance & Enhancement Committee.

With overall responsibility for the strategic and operational development and management of the Registry, the Academic Registrar must be forward-looking, business-like and committed to customer-focused provision. They will develop and maintain the highest possible standards of excellence and ensure that the Registry responds effectively to University initiatives and external regulatory requirements.

The Academic Registrar will have significant experience in higher education, being accountable for the University’s academic regulations and the effective operations of its degree and non-degree programmes. The postholder will be innovative and visionary, developing policy and setting priorities and objectives. They will optimise the opportunities which technology offers, in order to ensure that the services are first-class and meet the fast-changing requirements of a world-leading university.

The postholder will have responsibility for the 115 staff within the Registry and a budget of £26M (£7M staff, £3M non-staff and £16M corporate (scholarships)).

Key Responsibilities

Strategic management and leadership

  • To lead the strategic development of the Registry as it partners in delivering new academic opportunities, drives a world-class digitally enabled experience for students, and responds to challenges and the evolving regulatory environment.
  • To develop a high performing and adaptable Registry team that provides excellent service to students and staff across Imperial in relation to education programmes, student experience and increasing student satisfaction.
  • To work closely with the Vice-Provost (Education and Student Experience) and Director of the Education Office in delivering key components of the Class of 2030 theme of the University Strategy.
  • To contribute to the development of learning, teaching and assessment strategies and lead in the implementation of academic policy and regulations.
  • To provide leadership and oversight to the improvement and regular review of academic and student processes, involving both the professional support areas and departments/faculties, to enhance efficiency, effectiveness and value for money.
  • To provide high-level strategic support and advice to the Registrar and University Secretary, Provost, Vice-Provost (Education and Student Experience), and other senior University management as appropriate in matters related to the functions of the Registry.
  • To act as the principal point of contact and liaison for external agencies and lead interactions with them in relation to academic compliance, quality assurance, the quality of student data and related areas, and ensure that the University is meeting the requirements for the student and programme elements of Imperial’s registration with the Office for Students.
  • To oversee the University student casework procedures to ensure they are fit for purpose, compliant with guidance from the Office of the Independent Adjudicator, and delivered in a timely manner.
  • To act as Imperial’s authorising officer with the UKVI, enabling the University to be granted a licence to recruit overseas students, and ensuring that the University’s policies maintain compliance and meet statutory requirements.
  • To be Secretary to Senate and be a member of, or chair, other University committees and working groups as agreed with the Registrar and University Secretary.
  • As a member of the Registrar and University Secretary’s Leadership Team, to contribute to the development and implementation of the University’s overall strategy and enabling roadmap, and provide leadership in the implementation of institution-wide projects.

Leading the Registry

  • To foster strong links with key colleagues in the Faculties to ensure a sound understanding of academic needs and priorities to inform the development of Registry services and policies.
  • To work closely with ICT colleagues in leading the introduction and enhancement of new technologies to deliver efficiencies and improve service provision to students and colleagues.
  • To ensure that Registry services are reviewed and evaluated regularly, ensuring necessary improvements or changes are made as required.
  • To oversee the successful delivery of services at scale, including enrolment, marks publication and graduation ceremonies.

People management

  • To provide clear, exemplary leadership in line with Imperial’s Values.
  • To develop and sustain high-performance teams, appropriately structured, managed and rewarded, so that flexible, responsive and relevant user-focused services are provided.
  • To foster a culture that encourages and supports a high level of professional development.
  • To promote a forward-looking and entrepreneurial ethos.
  • To ensure good quality communication and decision-making channels are in place.

Resource management

  • To develop an appropriate resource plan in accordance with strategic priorities, in order to optimise the potential of the Registry.
  • To be responsible for the Registry’s considerable budget and resources, ensuring cost-effective and efficient financial management to provide best value for money.

Continuous Improvement

  • To be committed to continuing professional development e.g. through membership of and active participation in relevant professional activities.
  • To champion and contribute to any necessary change management processes and ongoing continuous improvement initiatives.
  • To initiate and undertake horizon scanning across the Higher Education sector and beyond, to ensure Imperial always implements best practice and is at the forefront in the development of robust policies.
  • To improve professional capability and expertise through appropriate development and professional activity.

External Activities

  • To represent Imperial at external meetings and actively participate in related networks. strengthening the University’s engagement with the sector and other relevant organisations.
  • To serve on committees, working groups, etc. to represent Imperial in areas overseen by the post holder.
  • To chair user groups and professional networks, as appropriate.

Other

  • To participate in staff induction and training programmes.
  • To undertake relevant training and professional development to improve capability and expertise in areas relating to the role.
  • To act as representative for the Registrar and University Secretary as appropriate.
  • To assist with general University duties when deemed necessary (i.e. University Graduation Ceremonies, University Open Days, Student Registration, etc.).
  • To act in a flexible proactive way and work with colleagues in other areas under the Registrar and University Secretary when deemed appropriate (i.e. during times of peak activity, annual leave, sickness, etc.).
  • The post holder is expected to familiarize, keep updated and comply with all University policies and regulations (i.e. Health and Safety, Data Protection, etc.)

 

PERSON SPECIFICATION

All of the following criteria are considered essential unless otherwise noted.

Education

  • Educated to undergraduate degree level.

Experience

  • Substantial senior leadership experience in Higher Education professional services, with sound knowledge and understanding of the academic environment, educational programme design, delivery and regulation.
  • Proven management experience of large teams with an ability to lead and motivate staff across multiple workstreams and manage through others.
  • Experience of leading major change initiatives which demonstrate improved systems and services to students and staff.
  • Experience in the development and application of regulatory policies and procedures.
  • Track record of managing through influence in complex organisational structures.
  • Extensive experience in developing and managing financial and other resources including preparing, managing and monitoring large budgets.
  • Experience of working in diverse project teams and contributing at an organisational leadership level.
  • Experience of managing a complex and very dynamic workload that includes the delivery of services at scale.
  • Experience working with organisations which govern and/or regulate Higher Education. (Desirable)
  • Experience of developing external networks to bring institutional advantage. (Desirable)

Knowledge

  • Understanding of the major issues which affect universities and the needs of the academic environment, particularly those with global reach.
  • Deep understanding of learning and teaching in higher education and the academic environment, particularly within the subject areas taught by Imperial.
  • Knowledge and understanding of the UK Higher Education policy environment.

Skills & Abilities

  • Ability to engender a spirit of collaboration and consultation, an inspirational team leader and strong team player.
  • Ability to put students at the centre, engaging them regularly to ensure their voice informs decisions, and ensuring excellent customer service.
  • Ability to work effectively with academic departments and faculties, with staff and teams at all levels of the University and have empathy with academic values, the academic mission and for students.
  • Proven organisational leadership skills and ability to introduce new organisational structures, develop strategies and coordinate their execution.
  • Highly self-motivated with the ability to work independently, with use of initiative and a positive approach to identify key issues, and manage own and division’s workload.
  • Excellent oral and interpersonal communication skills, with the ability to present complex information clearly and concisely at all levels of the organisation and give positive input to discussion at organisational level groups.
  • Political acumen: ability to generate consensus across complex University structures.
  • The skills to line-manage staff and manage through managers, to support their personal and professional development and those of their teams.
  • Receptiveness to new and innovative ideas and approaches, as well as range of different experiences.
  • Ability to work under pressure, with no direct supervision, to tight deadlines and to adapt to changing situations in a considered and calm manner.
  • High level of personal organisation to manage and lead complex and multiple projects in parallel.
  • Tactfulness, discretion, and confidentiality; with sensitivity to the office environment, its staff, students and visitors.
  • Excellent interpersonal skills with the ability to build and maintain good working relationships with a wide range of people at all levels of seniority.
  • Willingness to work adaptively and proactively as part of a team, readily supporting colleagues in times of high demand.

Further Information

Please note that job descriptions cannot be exhaustive, and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

Our values are at the root of everything we do and everyone in our community is expected to demonstrate Imperial:

  • Respect
  • Collaboration
  • Excellence
  • Integrity
  • Innovation

Employees are also required to comply with all Imperial policies and regulations.

We are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. We encourage candidates to apply irrespective of age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex, or sexual orientation. You can read more about our commitment on our webpages.

As this post is exempt from the Rehabilitation of Offenders Act 1974, a satisfactory Disclosure and Barring Service (DBS) check, at the appropriate level, will be required for the successful candidate.

Imperial is a proud signatory to the San-Francisco Declaration on Research Assessment (DORA), which means that in hiring and promotion decisions, we evaluate applicants on the quality of their work, not the journal impact factor where it is published. For more information, see https://www.imperial.ac.uk/research-and-innovation/about-imperial-research/research-evaluation/

Imperial believes that the use of animals in research is vital to improve human and animal health and welfare. Animals may only be used in research programmes which are ultimately aimed towards finding new treatments and making scientific and medical advances, and where there are no satisfactory or reasonably practical alternatives to their use. Imperial is committed to ensuring that, in cases where this research is deemed essential, all animals in our care are treated with full respect, and that all staff involved with this work show due consideration at every level. Find out more about animal research at Imperial.

Terms of appointment

Our benefits include:

  • Pension schemes
    The university offers three generous pension schemes, USS, SAUL and the NHS Pension Scheme, and the scheme you are eligible for will depend on your post. Find out more about Pensions.
  • Equal pay audits
    Imperial is committed to parity of pay, and operates an annual pay audit to benchmark the salaries of all staff, and address any inconsistencies.
  • Holiday entitlement
    Staff receive a generous holiday allowance of 25 days per annum (pro rata for part-time staff), this is in addition to UK Bank Holidays and 5 university closure days per year at Christmas and Easter.
  • Additional holiday
    Imperial has an Additional Holiday Leave scheme which allows you to buy, up to 10 days extra leave per year, subject to departmental agreement.
  • Flexible working
    Imperial is committed to providing a supportive environment, and is a Top 30 Employer for Working Families. To support your work/life balance all flexible working requests will be considered.
  • Cycle to Work scheme
    Interest free loans of up to £2,000 towards the purchase of a new bike. Find out more about the scheme and how it works.
  • Eye tests
    If you work at a computer regularly you will be eligible to receive an eye test every two years paid for by Imperial.
  • Dentist
    Imperial’s South Kensington campus houses a dental practice, providing NHS and private dental care to Imperial staff.
  • Gym
    Imperial is London’s top sporting university, with many facilities and clubs spread across its different campuses. As a member of staff, you can benefit from discounted membership at the university’s state-of-the-art gyms. Membership of Ethos, South Kensington’s flagship gym, starts at just £26 per month. Staff can also join and participate in the many student clubs and sporting societies. Find out more about sport and health lifestyles.
  • Confidential care
    Imperial staff and members of their household can get free professional and confidential help from Confidential Care, the university’s Employee Assistance Provider, 24 hours a day 7 days a week.
  • Family leave
    We are a Top 30 Employer for Working Families. The university provides extensive family leave and support, including enhanced maternity provision (for eligible staff) at 18 weeks full-pay, two-week maternity/paternity support leave for partners and generous shared parental leave and adoption and surrogacy leave.
  • Childcare on campus
    The Early Years Education Centre is the university’s ‘Outstanding’ Ofsted rated nursery, located at the South Kensington Campus.
  • Learning and development
    Imperial’s People and Organisational Development offers a comprehensive range of training and development support for staff at all stages of their careers, including in-house courses and coaching and talent development programmes.

See our full benefits here and learn more about our health and wellbeing here.

How to apply

Anderson Quigley is acting as an advisor to Imperial. An executive search process is being carried out by Anderson Quigley in addition to the public advertisement.

The closing date for applications is noon on 1 September 2025.

Applications should consist of:

  • A full CV.
  • A covering letter  (2 pages of A4) outlining your motivation and details of how you meet the qualification, skills and experience criteria of the person specification.
  • Please include details of two referees in your CV, though please note that we will not approach your referees without your prior consent and only should you be shortlisted.

Should you wish to discuss further details about the role in strict confidence, please get in touch with  Carolyn Coates on +44 (0)7825 871 944 or carolyn.coates@andersonquigley.com or Kiersten Avery on +44 (0)7510 384 735 or kiersten.avery@andersonquigley.com.