City St George's, University of London
Thank you for your interest in becoming our Director, Learning Futures Lab at City St George’s, University of London.
This is a significant appointment for us and one that sits at the apex of organisational change at City St George’s. Technology, pedagogy and student expectations are all moving quickly, and the Learning Futures Lab has a critical role to play in helping us turn that change into better learning, stronger teaching and measurable improvements in student outcomes. The Learning Futures Lab brings together significant expertise in digital education, learning design, academic development, student learning development and educational innovation. The opportunity now is to ensure that this expertise is clearly connected to the University’s priorities, visible to colleagues across Schools and translated into practical improvements in teaching, learning, assessment and student outcomes.
The Director will take forward the evolution from LEaD, Learning Enhancement and Development, to the Learning Futures Lab and give that change real meaning across the University. This is a role for someone who can build on the strengths of a highly expert team, while bringing the focus, pragmatism and strategic judgement needed to turn ideas into implementation. The Lab must be a trusted partner to academic colleagues, supporting the delivery of the education strategy and helping the University make measurable progress in the areas that matter most to students and staff.
We are open-minded about the background of the successful candidate. You may have worked in higher education, another part of the education sector or a related environment where learning, technology and organisational change come together. What matters is that you are an organisational leader who understands how to make change happen in practice. You will bring the credibility to work with academic and professional communities, the confidence to influence senior stakeholders and the discipline to connect ambition with delivery, evidence and impact.
This is a role with real reach and visibility. The Director will be a key adviser to senior leadership, a champion for effective educational change and an important external voice for City St George’s. It is also a role that requires judgement, humility and partnership. Successful change in universities happens through relationships, trust and shared purpose, as well as through pace, focus and delivery.
If you are motivated by the opportunity to shape the future of learning, lead an expert and committed team and make a lasting contribution to a university with a clear civic and professional mission, we would be delighted to hear from you.
City St George’s, University of London is a leading international higher education institution committed to academic excellence, and focused on business, practice and the professions. Following the merger of City and St George’s – both component parts of the University of London – in 2024, the combined institution now has over 27000 students and is one of the higher education destinations for London students, with excellent research spanning health, business, science and technology, creative industries, law and policy.
You will be expected to operate in line with City St George’s workplace values:
Bayes Business School
Bayes Business School is a leading global business school, part of City St George’s, University of London. We are known for our world-class business education, excellent research reputation, and our close connections with business. Our faculty members are experts in their fields, producing cutting-edge research with real-world impact. Find out more.
School of Communication & Creativity
The School of Communication & Creativity was established in 2022 and encompasses our Journalism, Media, Culture and Creative Industries and Performing Arts Departments. The School is a socially engaged and politically conscious centre of educational excellence and world-changing interdisciplinary research, which shapes and influences professional practice. Find out more.
School of Health & Medical Sciences
The School of Health & Medical Sciences is a leading provider of education in the fields of healthcare, medicine and psychology, offering a wide breadth of courses. The School combines the previous St George’s Hospital Medical School and City’s School of Health & Psychological Sciences and is now one of the largest suppliers of the health workforce in the capital. Find out more.
School of Policy & Global Affairs
The School of Policy & Global Affairs was established in 2022 and encompasses our Economics, International Politics, Sociology and Criminology Departments. The School is a centre of world-class scholarship, education and public service, making a transformative impact on society. It is also home to the Finsbury Institute. Find out more.
School of Science & Technology
The School of Science & Technology is a diverse, inclusive and multidisciplinary centre housing our Departments of Engineering, Computer Science and Mathematics. The School provides a first class education experience with state-of-the-art research facilities, in a thriving and vibrant London location. Find out more.
The City Law School
Located in the heart of legal London, The City Law School was the first law school in London to educate students and practitioners at all stages of legal education. The School is unique in offering a broad range of courses while remaining committed to excellence in research and professional scholarship. Find out more.
The President’s Office
Our top priority is our students’ experience. It is critical to City St George’s future success and requires our collective effort to achieve. We believe students should have the best possible experience while at City St George’s, make positive connections with fellow students and with our staff, and feel they are a valued member of our community.
We will focus attention on excellent teaching and well delivered, timely and appropriate assessment. We will eliminate broken business processes, improve student communication, increase our responsiveness and provide meaningful feedback. We will listen to our students, showing respect and kindness. We are aligning our Professional Services teams to meet these commitments and developing our senior level strategic capacity to ensure we can support the scale of our ambition.
We build successful and fulfilling careers and develop leaders for the world of work
We undertake research at the frontier of practice
We are a flexible, high-performing learning organisation
We are open and outward-facing
Post: Director, Learning Futures Lab
Department: Learning Futures Lab
School: Learning Futures Lab
Grade: Professorial or senior professional services
Tenure: Permanent
Line manager: Vice-President (Digital and Student Experience)
Also responsible to: Vice-President (Education)
Context
The Director of the Learning Futures Lab will drive the design, implementation, and scaling of innovative pedagogies, digital education, and student learning development —ensuring all academic programmes are future-ready, flexible, and aligned with the university’s mission for business, practice, and the professions.
Job Purpose
The Director of the Learning Futures Lab will provide strategic and operational leadership for the University’s centre of excellence in educational innovation, digital pedagogy, and academic development. The Lab is central to City St George’s response to sector disruption, technological change, and the evolving needs of students, staff, and employers.
The Director will lead and develop a high-quality, customer-focused service that advances pedagogic practice, digital capability, student academic skills, and staff educational development. The Lab will be the engine for developing and embedding the University’s “signature pedagogy” and for supporting flexible, scalable, and inclusive learning pathways across all programmes.
The Director will work collaboratively with senior leaders, Schools, Professional Learning, Digital Innovation and Transformation Office (DiTO), IT, Estates, Student Experience and external partners to ensure the University is sector-leading in educational delivery, digital transformation, and student outcomes. This role is pivotal in building a culture of innovation, continuous improvement, and staff empowerment, recognising that staff development is critical to student success.
As a member of the Professional Services Leadership Group and a key advisor to the University Senior Leadership Team, the Director will champion the University’s values of inclusion, excellence, and public good, and will play a leading role in shaping the future of learning at City St George’s.
Strategic Leadership
Innovation and Pedagogy
Cultural Change and Engagement
Operational and Service Delivery
External Engagement
General
Key Relationships
Workplace values
The post holder will be expected to operate in line with City St George’s workplace values which are:
The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post, Department, School and City St George’s, University of London.
Job descriptions should be regularly reviewed and at least prior to the annual appraisal, if applicable or on a regular basis to ensure they are an accurate representation of the post.
Post: Director, Learning Futures Lab
Department: Learning Futures Lab
School: Learning Futures Lab
Grade: Professorial or Grade 9
Tenure: Permanent
Responsible to: Vice-President (Digital and Student Experience)
Also reporting to: Vice-President (Education)
All of the following criteria is considered essential and will be assessed by application and interview unless otherwise noted.
Qualifications and Knowledge
Experience
Skills and Abilities
Further Information about the role
Equal Opportunities
The post holder must at all times carry out their responsibilities with due regard to City St George’s, University of London’s Equal Opportunities Statement.
Hybrid Working
Equality, Diversity & Inclusion Statement
City St George’s, University of London works to advance equity, diversity and inclusion in its activities, processes, and culture, for our whole University community, including staff, students and visitors.
The University upholds its responsibilities under the Equality Act 2010 to eliminate discrimination, regardless of age, disability, neurodiversity, sex, gender identity or reassignment, marital or partnership status, pregnancy or parental status, caring responsibilities, sexual orientation, race, ethnicity, nationality, religion or belief, or socio-economic background. Our recruitment processes are designed to be inclusive and accessible accounting for the importance of intersectionality. We are committed to assessing all candidates fairly, ensuring that recruitment decisions are based on merit and potential, free from assumptions or systemic barriers. No one shall experience unfair treatment as a result of the lawful opinions that they hold or any protected characteristic.
City St George’s regards freedom of speech and academic freedom to be fundamental to delivering our mission as the University of business, practice and the professions. City St George’s has a code of practice on freedom of speech which sets out these values and explains how it will have particular regard for its duty to uphold, secure, and promote freedom of speech within the law. The University is committed both to protecting Equity, Diversity and Inclusion (EDI), freedom of speech and to promoting a truly inclusive community.
As a Disability Confident Leader, we offer a guaranteed interview scheme for disabled applicants who meet the essential criteria. Our recruitment practices are also guided by our action plans for the Athena Swan Charter and the Race Equality Charter, ensuring fairness and inclusion throughout the process. All information you share is confidential and will not be used in the selection process.
Anderson Quigley is acting as an advisor to the University, an executive search process is being carried out by Anderson Quigley in addition to the public advertisement.
The closing date for applications is midday, Monday 6 July 2026.
Applications should consist of:
A short covering letter, ideally no more than three pages, setting out:
your motivation for the role and for joining City St George’s at this point in its development
the experience, judgement and leadership qualities you would bring to the Learning Futures Lab
Should you wish to discuss the role in strict confidence, please contact Carolyn Coates at +44 (0)7825 871 944, carolyn.coates@andersonquigley.com or Ed Pritchard at +44 (0)7980 817 927, ed.pritchard@andersonquigley.com
The timetable below is to be confirmed and will be flexible given the holiday season.
| Closing date for applications | Midday, Monday 6 July |
| Preliminary interviews | Mid/late July |
| Informal sessions with City St George's | Throughout August |
| Final interviews | Monday 7 September |